(A) The thawing of frozen service pipes is the customers responsibility, except for service lines from the water main leading to the curb stop or valve.
(B) (1) The thawing of customer service pipes may not be performed by the utility personnel.
(2) Repairs of ruptured lines will be arranged by the customer with a private plumber and shall be at the expense of the customer.
(C) Upon request by the customer, the utility will make a basic inspection/investigation of the customer service and advise of the needed repairs as determined. No excavation of the location will be performed by the utility on the premises.
(Ord. G-91-1048, passed 2-4-91)