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The Board of Public Works and Safety and the Common Council of the city may, by appropriate action, amend, modify, delete, change or otherwise revise the general rules and regulations of the city municipal water utility operation for the public supply.
(Ord. G-91-1048, passed 2-4-91)
APPLICATION FOR SERVICE;
CONNECTIONS AND INSTALLATIONS
CONNECTIONS AND INSTALLATIONS
(A) A written service application and/or properly executed contract and paid receipt for all applicable fees and charges will be required from the applicant (including contractors or builders) before the utility will be able to supply service; however, the utility may reject an application for a valid reason. Where unusual construction or equipment expenses are involved in the furnishing of service, the utility may require the water services contract to be for an appropriate period of time specified by the utility with notification of termination of water service.
(B) A prospective service application customer must show positive identification when applying for service (such as driver’s license and the like). A written contract for service shall be in full force and effect until the party contracting for service serves the utility with notification of intent to terminate water service.
(C) Should the utility deny service, the utility shall immediately notify the applicant, in writing, stating the precise facts upon which the utility based its decision and shall provide the applicant with an opportunity to rebut such facts and show facts demonstrating credit worthiness.
(Ord. G-91-1048, passed 2-4-91)
(A) No promise, agreement or representation by any agent, employee or officer of the utility shall be binding upon the utility unless incorporated in a written contract signed and approved by an agent authorized to sign such contract on behalf of the utility and its administrators. No adjustments to applicants rates as set forth in the rate schedule shall be allowed in any case and under any circumstances.
(B) The benefits and obligations under any contract for supply of water by the utility will begin when the utility commences to supply water in service thereunder and shall inure to and be binding upon the successors or assigns or survivors, executors or administrators, as the case may be, of the original parties thereto, respectively, for the full term thereof; provided, that no assignment thereof shall be made by the customer or by any successor, assign, survivor, executor or administrator unless there be expressed written consent by the utility to any such assignment.
(Ord. G-91-1048, passed 2-4-91)
Upon request, the customer shall present to the utility a written list of the devices to be attached to the utility lines, giving the location of the building. The utility will advise the form and character of the supply available to the customer.
(Ord. G-91-1048, passed 2-4-91)
(A) Until a contract for water service has been executed and a meter installed, or a three-month use permit for residential construction obtained, or special arrangements are made to pay for other temporary unmetered water usage, water shall not be turned on at any premise, and then only by the water utility representative. Water will not be turned on unless there is at least one adult person present to see that all water outlets on the premises are closed in order to prevent water damage.
(B) Should the utility schedule an appointment for turning on a water service, for any reason, other than credit turn-ons, and the customer fails to keep that appointment, the return trip to the premises will cause an added trip charge of $15 to be levied to the account.
(C) When water is required to test plumbing before a water contract has been executed and meter installed, a water utility employee shall be called to make the turn-on and turn-off.
(D) It is a violation of both the water utility’s general rules and regulations for anyone except a water utility employee to make such turn-ons and turn- offs.
(E) A fee of $25 shall be charged by the utility for turning water service off and on for an extended absence and similar occasions when the turn-on or turn-off is for the benefit or convenience of the customer.
(F) No person but an authorized representative of the Utility, Fire Department, City Street Department or City Water Pollution Control Department shall open or operate any fire hydrant to which water is supplied by the utility, or remove the nozzle cap from the hydrant.
(G) Violation of this rule will subject the offender to the penalty provided in the municipal codes and for payment of the estimated quantity of water used or wasted during the period the water was turned on without authority of the water utility.
(Ord. G-91-1048, passed 2-4-91) Penalty, see § 52.99
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