CHAPTER 753
Cable Television Customer Service Standards
Cable Television Customer Service Standards
753.01 Compliance required; FCC rules as minimum standards.
753.02 Franchising authority.
753.03 Service centers.
753.04 Training and conduct of employees.
753.05 Telephone lines.
753.06 Complaint procedure.
753.07 Installation and service.
753.08 Outages.
753.09 Termination of service and disconnection.
753.10 Billing.
753.11 Records requirements.
753.12 Amendments.
753.13 Procedures for contacting subscribers.
753.14 Failure to comply with these requirements.
CROSS REFERENCES
Cable television rates - see BUS. REG. Ch. 751