A. A homeless resource center or homeless shelter may be allowed pursuant to Chapter 21A.34 of this title and the requirements of this section. A homeless resource center or homeless shelter located within the city shall comply with the following regulations. Any homeless resource center or homeless shelter approved as a conditional use shall comply with these regulations and the requirements of the approved conditional use. The owner of the property where a homeless resource center or homeless shelter is located shall ensure that the operator complies with the requirements of this chapter.
1. Capacity Limit: a maximum of two hundred (200) unsheltered persons.
2. Security And Operations Plan: A plan shall be prepared by the applicant, and approved by the Salt Lake City Police Department and Division of Community and Neighborhoods, and filed with the Salt Lake City Recorder's Office. A security and operations plan shall include:
a. A community relations and complaint response program that identifies specific strategies and methods designed to maintain the premises in a clean and orderly condition, minimize potential conflicts with the owners/operators and uses of neighboring properties, and prohibit unlawful behavior by occupants of the homeless resource center or homeless shelter on the site. The community relations and complaint response program shall include at least the following elements:
(1) Identify a representative of the homeless resource center or homeless shelter, including the representative's name, telephone number, and email, who will meet with neighbors upon request to attempt to resolve any complaints regarding operation of the center;
(2) A dedicated twenty four (24) hour telephone line for the purpose of receiving complaints;
(3) Quarterly meetings with a community coordinating group, which shall be open to the public, to discuss and address concerns and issues that may be occurring as a result of the homeless resource center or homeless shelter operation. The operator may establish policies and procedures for the meetings, including rules of decorum. The meetings shall be advertised at least ten (10) days in advance by posting notice on the operator's website and a sign posted along the public street;
(4) Representatives from each of the following shall be included in the community coordinating group:
(A) The homeless resource center or homeless shelter;
(B) A business located within one-fourth (1/4) mile of the site;
(C) A resident who lives within one-fourth (1/4) mile of the site;
(D) A school, if any, located within one-fourth (1/4) mile of the site;
(E) Chair of the community council, or designee, whose boundary encompasses the site;
(F) An individual who has previously received or is currently receiving services (i.e., client) from a homeless resource center or homeless shelter; and
(5) A written annual report, provided on or before February 15th of each year, from the operator of the homeless resource center or homeless shelter, provided to the planning director, which shall be posted to the planning division website and which shall include the following information:
(A) List of individuals who have participated in the community coordinating group meetings;
(B) A summary of each community coordinating group meeting;
(C) A summary of complaints received from the community by the operator of the homeless resource center or homeless shelter; and
(D) An explanation of how complaints have been addressed/resolved.
(E) A review and analysis of the CPTED controls on site and the security and operations plan identifying any deficiencies.
b. A complaint response community relations program that includes strategies and methods designed to maintain the premises in a clean and orderly condition, minimize potential conflicts with the owners/operators and uses of neighboring property, and prohibit unlawful behavior by occupants of the homeless resource center or homeless shelter on the site or adjacent public right-of-way.
c. A provision requiring a representative of the homeless resource center or homeless shelter to meet with neighbors upon request to attempt to resolve any neighborhood complaints regarding operation of the center;
d. A requirement for continuous on-site security, which includes professional security personnel, monitored security cameras, trained emergency responders, and emergency alert systems.
e. A plan to maintain noise levels in compliance with Chapter 9.28 of this code;
f. Design requirements that ensure any areas for client queuing take place strictly within an enclosed building;
g. Designation of a location for smoking tobacco outdoors in conformance with State laws;
h. A provision stating that any trash on the premises be collected and deposited in a trash receptacle by six o’clock (6:00) A.M. the following day;
i. A provision stating that portable trash receptacles on the premises be emptied daily and that other receptacles be emptied at a minimum of once per week or as needed.
j. Designation of an indoor location within the site where emergency services can easily and privately provide necessary services to clients.
k. If privately owned homeless resource centers or homeless shelters prohibit possession of a firearm within the shelter then such shelters shall display visible signage at all public entrances indicating that firearms are not permitted inside the homeless shelter; provide a means of detecting firearms at all public entrances and develop a plan to ensure an individual is physically present at all entrances when the public entrance is in use; provide a secure storage area for firearms of clients of the shelter, but also clear policies to not collect information on the firearm while in storage at shelter; develop an abandonment plan if a firearm is left in storage for more than seven (7) days for relinquishment to law enforcement for disposal.
3. The applicant shall provide building and site plans that have been reviewed by a certified CPTED (Crime Prevention Through Environmental Design) professional credentialed by the International Crime Prevention Through Environmental Design Association or similar organization. The CPTED professional shall indicate that the plans comply with CPTED principles and be approved by the Salt Lake City Police Department. The police department may recommend modification to the plans to improve the safety of the site to the zoning administrator. The zoning administrator is authorized to allow modifications to the zoning regulations listed in this section in order to improve the safety of the site when the recommended modification is not permitted by the zoning ordinance. Modifications shall be limited to the following:
a. Fence height and fence design;
b. Landscaping;
c. Clear view distances at driveways;
d. Design standards when necessary to provide privacy for the operation of the homeless resource center.
4. Maintenance:
a. The building and site must be maintained free from graffiti, litter, garbage, and other items that constitute a nuisance;
b. The building must be maintained in good repair and all property damage is repaired in a timely manner;
c. All fencing, walls, paving, walkways and other site features must be maintained in good repair, and free from obstruction.
5. Building and Zoning Compliance: A homeless resource center or homeless shelter shall comply with all applicable building and zoning regulations.
B. Standards For Homeless Resource Centers (Temporary):
1. When Allowed: A homeless resource center (temporary) is allowed if the following situations are present in the city:
a. The existing homeless resource centers and homeless shelters in the city are at full capacity or are likely to be at full capacity due to temperatures dropping below thirty two (32) degrees or heat index above ninety five (95) degrees Fahrenheit is reasonably expected; or
b. The city is required to provide emergency shelter by applicable state laws.
2. Location: A homeless resource center (temporary) may be located in existing buildings within the city if:
a. The building proposed for a homeless resource center (temporary) complies with one of the following:
(1) Is located in a zoning district that allows hotels, motels, or multi-family dwellings;
(2) Is owned by a government entity regardless of underlying zoning; or
(3) Was constructed as a hotel, motel, or other temporary lodging purpose.
b. The site contains permanent or temporary restrooms adequate for the determined occupancy load.
c. The building complies with or can comply with applicable building and fire codes deemed necessary by city officials who are qualified to make such a determination.
d. The building complies with the spacing requirements as may be required in Utah Code Section 35A-16-502 regulating separation requirements or its successor.
3. Security And Operations Plan: The operator of the facility provides the city with a security and operations plan that includes:
a. Contact information for a twenty four (24) hour property manager who has responsibility for administering the security and operations plan and addressing nuisances or compliance issues required by applicable laws. The contact info must be clearly posted on the site and legible to passers-by.
b. A description of the intake process for those that may be using the facility that can occur entirely within the building or on the property in a manner that does not impact public sidewalks.
c. Designated smoking areas on the property that are located in areas that comply with applicable laws and are at least thirty (30) feet from a property line.
d. A property maintenance plan to ensure that the property is maintained free of litter and any waste.
e. A vicinity maintenance plan to ensure that the properties and public space within six hundred sixty (660) feet of the property where the facility is located are free from any litter or waste and that requires the facility operator to respond to requests from property owners or occupants of the properties within 660 feet to remove any waste, including sanitization when necessary, that can be attributed to the occupants of the facility.
f. If privately owned homeless resource centers or homeless shelters prohibit possession of a firearm within the shelter then such shelters shall display visible signage at all public entrances indicating that firearms are not permitted inside the homeless shelter; provide a means of detecting firearms at all public entrances and develop a plan to ensure an individual is physically present at all entrances when the public entrance is in use; provide a secure storage area for firearms of clients of the shelter, but also clear policies to not collect information on the firearm while in storage at shelter; develop an abandonment plan if a firearm is left in storage for more than seven (7) days for relinquishment to law enforcement for disposal.
g. Provisions that address ingress and egress to the site. The zoning administrator may require features such as fences to regulate egress and ingress to the site.
h. A requirement for continuous on-site security which include professional security personnel, monitored security cameras, trained emergency responders, and emergency alert systems.
4. Temporary Land Use Regulations: The city council may approve any homeless resource center (temporary) utilizing temporary land use approval authority prescribed under current laws. (Ord. 19-23, 2023: Ord. 15A-22, 2022: Ord. 64-21, 2021: Ord. 60-17, 2017)