A. Specified: City employees should refer City Council inquiries about the following matters to a Department Director:
1. Inquiries for factual operational data not requiring extensive research or preparation;
2. Inquiries about the status of specific work projects for which the department is responsible;
3. Information about the department's policies and procedures;
4. Complaints from Council members or their constituents about department/employee actions;
5. Routine requests for delivery of services by the responsible department;
6. Routine requests for reports or assessments of problem areas or conditions, including alternative suggestions for solution.
B. Exceptions; Inquiry To Mayor's Office: If a Department Director receives a request from a Council member or Council staff which requires extensive resources to complete, or may affect executive Citywide policy or jeopardize certain areas of operation due to confidentiality, the request should be forwarded to the Mayor's Office. (2019 Compilation)