CHAPTER 50: GENERAL PROVISIONS
Section
Uniform Delinquent Utility Users Policy and Procedures
   50.001   “Utility” defined
   50.002   Liability for payment of all charges
   50.003   Bills due when; penalty for late payment
   50.004   Delinquent bills
   50.005   Reconnections
   50.006   Delinquent policy for level pay customers
   50.007   Payment plans
   50.008   Deposit policy for delinquent customers
   50.009   Termination involving master metered apartment buildings
   50.010   Dispute resolution procedure
   50.011   Bad checks
   50.012   Lien
   50.013   Collection actions
Extraterritorial Utility Services
   50.025   Policy
   50.026   Exemptions
   50.027   Applicability
   50.028   Annexation petitions; village to bear costs
   50.029   No obligation to institute service
Uniform Policy Regarding Utility Billing Rebates and Credits
   50.040   Time period; limit
   50.041   Cash rebate; credit
   50.042   Funds to which credits and rebates are applied
Utility Rates and Tap Charges
   50.055   General
   50.056   Definitions
   50.057   Electric rates and charges
   50.058   Electric system tap fees
   50.059   Water and sewer rates and charges
   50.060   Water and sewer system tap fees
   50.061   Gas system rates
   50.062   Gas system tap fees
   50.063   Special rates
   50.064   Temporary services
   50.065   Additional tap fee and utility update regulations
   50.066   Regulations for customer-initiated and emergency disconnections
   50.067   Additional regulations regarding rates
   50.068   Charges for use of village equipment
   50.069   Utility deposits
   50.070   Economic incentives for new commercial projects
 
   50.999   Penalty
UNIFORM DELINQUENT UTILITY USERS POLICY AND PROCEDURES
§ 50.001 “UTILITY” DEFINED.
   As used in this title, UTILITY refers to the village water system, sewer system, gas system and electric system, as well as any other utility which may hereafter be acquired or developed by the village.
(Prior Code, § 50C.001) (Ord. 95-024, passed 10-16-1995)
§ 50.002 LIABILITY FOR PAYMENT OF ALL CHARGES.
   (A)   The services of each village utility shall be deemed to be furnished to the owner of the premises and to the occupant thereof and to the user of the services. The owner and the occupant and the user shall be jointly and severally liable for the payment of all charges for such services. Such services are furnished to the premises by the village only upon the condition that the owner of the premises and the occupant thereof and the user of the services are jointly and severally liable therefor to the village.
   (B)   All applicants for service shall complete an application in a form prescribed by the village. In the case of residential rental property, the application shall contain a place for the landlord to co-sign. As set forth in § 50.069 of this code, the amount of the deposit may differ depending on whether the landlord cosigns the application. The failure of a landlord to cosign a tenant’s application does not absolve the landlord from joint and several liability with the tenant, or insulate the property served from imposition of a lien for nonpayment as set forth in § 50.12 of this chapter.
(Prior Code, § 50C.002) (Ord. 95-024, passed 10-16-1995; Ord. 16-001, passed 1-4-2016; Ord. 16-021, passed 9-6-2016)
§ 50.003 BILLS DUE WHEN; PENALTY FOR LATE PAYMENT.
   Bills for utility services shall be rendered on or about the first business day of each month. All bills shall be paid on or before the seventeenth day of each month. If payment is not received by 8:00 a.m. on the first business day following the seventeenth of each month, the bill is considered late and a penalty of 10% of the amount of the bill shall be added thereto.
(Prior Code, § 50C.003) (Ord. 95-024, passed 10-16-1995; Ord. 2009-012, passed 5-18-2009; Ord. 16-001, passed 1-4-2016; Ord. 16-021, passed 9-6-2016)
§ 50.004 DELINQUENT BILLS.
   (A)   Non-residential customers.
      (1)   (a)   Non-residential utility customers that do not pay the bill in full, including the late fee, by the due date set forth in § 50.003, will be considered delinquent and will be sent a delinquency letter specified by the village in the Customer Utility Policy and Procedure Manual. This letter will be mailed on or about the first day of the following month. Delinquent customers will have until 8:00 a.m. on the tenth day of the month to:
            1.   Pay the bill; or
            2.   Resolve the matter in accordance with the dispute resolution procedure in § 50.010 of this chapter.
      (b)   If the customer fails to meet one of these requirements by the deadline stated, the utilities may be disconnected without further notice.
(Prior Code, § 50C.004)
   (B)   Residential customers.
      (1)   (a)   Residential utility customers that do not pay the bill in full, including the late fee, by close of business on the due date set forth in § 50.003, will be considered delinquent and will be sent a delinquency letter substantially in the form specified by the village in the Customer Utility Policy and Procedure Manual. This letter will be mailed on or about the first day of the following month, with a copy to the landowner, if the customer is a tenant. Delinquent customers will have until 8:00 a.m. on the tenth of the month to:
            1.   Pay the bill; or
            2.   Resolve the matter in accordance with the dispute resolution procedure § 50.010 of this chapter.
         (b)   If the customer fails to meet one of the requirements by the deadline stated, the utilities may be disconnected without further notice.
   (C)   Disconnection of residential gas and electric services will not occur under weather conditions as provided by state law—that is, when the National Weather Service forecasts a temperature of 20°F or below in the village for the following 24-hour period. (See 65 ILCS 5/11-117-12.1.)
   (D)   No disconnection of any service shall occur for any residential customer for 30 days if a permanent resident of the household is certified to be seriously ill and where disconnection of services will aggravate the illness. Certification of illness will require a letter to the village which contains the following: the names of the sick person; a statement that the sick person is a resident of the premises in question; the name, business address and telephone number of the certifying party; the nature of the illness; the period of time during which termination of service will aggravate the illness. An account will be limited to one certification in any 12-month forward rolling period.
   (E)   Customers who have been ordered to report for military service may have additional rights with respect to disconnection pursuant to § 11-117-12.2 of the Illinois Municipal Code (65 ILCS 5/11-117-12.2).
(Prior Code, § 50C.005)
(Ord. 95-024, passed 10-16-1995; Ord. 97-020, passed 8-18-1997; Ord. 2002-11, passed 4-1-2002; Ord. 2002-036, passed 12-16-2002; Ord. 2009-012, passed 5-18-2009; Ord. 16-001, passed 1-4-2016; Ord. 16-021, passed 9-6-2016)
§ 50.005 RECONNECTIONS.
   Utilities shall be reconnected after the customer has paid the bill in full, including any late fee, and the customer has paid a deposit in the amount currently required as in the case of new applications for service as set forth in § 50.069 as of the date of reconnection, and the following reconnection fee:
 
First reconnection in a 12-month period for the customer
$50
Second reconnection in a 12-month period for the customer
$100
Third reconnection in a 12-month period for the customer
$200
Fourth and subsequent reconnections in a 12-month period for the customer
$400
 
(Prior Code, § 50C.006) (Ord. 95-024, passed 10-16-1995; Ord. 97-020, passed 8-18-1997; Ord. 98-017, passed 4-20-1998; Ord. 2002-036, passed 12-16-2002; Ord. 16-001, passed 1-4-2016; Ord. 16-021, passed 9-6-2016)
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