§ 51.13 COMPLAINTS AND ADJUSTMENTS.
   (A)   (1)   If any applicant believes his or her bill to be in error, he or she shall present his or her claim, in person, at a meeting of the Board of Commissioners before the bill becomes delinquent.
      (2)   Such claim, if made after the bill has become delinquent, shall not be effective to prevent discontinuance of service, as provided in this chapter.
      (3)   The applicant may pay such bill under protest and said payment shall not prejudice his or her claim.
   (B)   The Board of Commissioners may authorize equitable adjustments to be made with respect to any water and sewer service account when the facts justify such action.
   (C)   Adjustment of accounts, modification of rates, or amendment of rules and regulations shall be made only by the Board of Commissioners in regular or special session.
(Prior Code, § 51.13) (Ord. passed - -)