(A) It is the policy of the town to discontinue utility service to customers by reason of nonpayment of bills only after notice and a meaningful opportunity to be heard on disputed bills. The town’s form for application for utility service and all bills shall contain, in addition to the title, address, room number, and telephone number of the official in charge of billing, clearly visible and easily readable provisions to the effect:
(1) That all bills are due and payable on or before the date set forth on the bill;
(2) That if any bill is not paid by or before that date, service will be discontinued for nonpayment; and
(3) That any customer disputing the correctness of his or her bill shall have a right to be heard by the Board of Commissioners at the next monthly Board meeting at which time he or she may be represented in person or by counsel or any other person of his or her choosing and may present orally or in writing his or her complaint and contentions to the Town Board. The Board shall be authorized to order that the customer’s service not be discontinued and shall have the authority to make a final determination of the customer’s complaint.
(B) When it becomes necessary for the town to discontinue utility service to a customer for nonpayment of bills, service will be reinstated only after all bills for service then due have been paid, along with a turn-on charge in the sum of $50.
(Prior Code, § 51.12) (Ord. passed - -)