CHAPTER 10
CABLE TELEVISION SERVICE

SECTION:

4-10-1: Short Title

4-10-2: Findings And Intent

4-10-3: Definitions

4-10-4: Franchises

4-10-4-1: Generally

4-10-4-2: Use Of Rights-Of-Way

4-10-4-3: Tree Trimming

4-10-4-4: Franchise Term

4-10-4-5: Regulation Of Cable Service

4-10-4-6: Initial Franchise Applications

4-10-4-7: Franchise Renewal

4-10-5: Construction Standards

4-10-5-1: Registration, Permits And Construction Codes

4-10-5-2: Repair Of Rights-Of-Way And Property

4-10-5-3: Undergrounding Of Facilities

4-10-5-4: Erection, Removal And Joint Use Of Poles

4-10-5-5: Safety Requirements

4-10-6: System Design And Extension Provisions

4-10-6-1: System Capacity And Channels

4-10-6-2: Cable Service Availability

4-10-6-3: Non-Standard Installations

4-10-6-4: Technical Standards

4-10-6-5: System Testing

4-10-6-6: FCC Reports

4-10-6-7: Nonvoice Return Capability

4-10-6-8: Lockout Device

4-10-6-9: Emergency Alert System

4-10-7: Consumer Protection And Customer Service Standards

4-10-7-1: Enforcement Of Customer Service Standards

4-10-7-2: Regulation Of Cable Service Rates

4-10-7-3: Sales Procedures

4-10-7-4: Telephone Inquiries And Complaints

4-10-7-5: Telephone Answer Time And Busy Signals

4-10-7-6: Installation, Outage And Service Calls

4-10-7-7: Complaint And Other Service Records

4-10-7-8: Subscriber Contracts

4-10-7-9: Video Programming

4-10-7-10: Billing And Subscriber Communications

4-10-7-11: Additional Customer Service Requirements

4-10-8: Community Services

4-10-8-1: PEG Access Facilities

4-10-8-2: Service To Public Or Educational Institutions

4-10-9: Administration Provisions

4-10-9-1: Administration Of Franchise

4-10-9-2: Fee

4-10-9-3: Access To Records

4-10-10: Indemnification And Insurance

4-10-10-1: Indemnification Of The City

4-10-10-2: Insurance

4-10-11: Franchise Transfer Or Abandonment

4-10-11-1: Abandonment Of Service

4-10-11-2: System Removal After Abandonment, Termination Or Forfeiture

4-10-11-3: Sale Or Transfer Of Franchise

4-10-12: Protection Of Individual Rights

4-10-12-1: Discriminatory Practices Prohibited

4-10-12-2: Subscriber Privacy

4-10-13: Unauthorized Connections And Modifications

4-10-14: Enforcement Of This Chapter Or Franchise

4-10-14-1: Violations Or Other Occurrences Giving Rise To Enforcement Action

4-10-14-2: Franchise Revocation

4-10-14-3: Compliance With Federal, State And Local Laws