An applicant for a Certificate of Conduct must apply in person at the Public Inquiry & Request Section, located at One Police Plaza, New York, New York, Room 152-A, Monday through Friday, from 9:00 a.m. to 3:00 p.m. except for legal holidays.
An applicant will be fingerprinted only at the Public Inquiry & Request Section and will be required to present a fifty ($50.00) dollar Money Order or Certified Check payable to the New York City Police Department, or a valid credit card. This fee covers fingerprinting and application processing costs. Processing takes approximately ten working days. A Certificate of Conduct may not be issued without the taking of fingerprints.
In cases where the taking of fingerprints is an impossibility due to the applicant's physical condition, where the applicant is aged or infirm, or where other conditions exist as determined by the Commissioner that would render the taking of fingerprints a physical hardship, the Department may issue a Police Clearance Letter. Police Clearance Letters will be issued for immigration purposes only and will be issued based solely on a criminal record search using the applicant's name and date of birth. Police Clearance Letters will not be provided directly to the applicant; instead, the Department will deliver the Police Clearance Letter to the United States Department of Homeland Security. Applicants requiring a Police Clearance Letter must pay the same fee that Certificate of Conduct applicants pay.