(a) Records. The town shall have the right to inspect at any time during normal business hours, all books, records, maps, plans, revenue statements, service complaint logs, performance test results and other like materials of the franchisee which relate to the operation and enforcement of the franchise. Access to the aforementioned records shall not be denied by the franchisee on the basis that said records contain "proprietary" information, unless applicable law exempts said records. Said records shall be maintained in Brevard County.
(b) Review. The franchisee shall permit any duly authorized representative of the town to examine and copy or transcribe any and all plans and other records kept or maintained by the franchisee or under its control concerning the operations, affairs, transactions or property of franchisee.
(c) Reports to be filed. The following financial reports for the franchise area shall be submitted annually to the town ninety days (90) after the end of the franchisee's fiscal year:
(A) An ownership report, indicating all persons who at any time during the preceding year did control or benefit from an interest in the franchise of five percent (5%) or more.
(B) An annual, fully-audited and certified financial report from the previous calendar year, including year-end balance sheets income statement showing subscriber revenue from each category of service and every source of non-subscriber revenue.
(C) An annual list of officers and members of the Board of franchisee and of any parent corporation.
(d) Mandatory records. The franchisee shall at all times maintain:
(1) A record of all complaints received and interruptions or degradation of service experience for the preceding period prior to a performance review.
(2) A full and complete set of plans, records and "as built" plans showing the exact location of all cable system equipment installed or in use in the town, exclusive of subscriber service drops. A "drop" is a connection from the feeder cable to the subscriber/user television set, radio or other terminal.
(e) Other records. The town may impose reasonable requests for additional information, records and documents from time to time, and the franchisee shall produce said records within ten (10) business days, so long as such request relates to the town's enforcement abilities under this code or the franchise agreement.
(Ord. 94-05, passed 12-14-94)