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Connection charges, where applicable, shall be the personal obligation of the owners of the respective properties. All water and sewer rentals and charges, other than connection charges, shall be the personal obligation, collectible by law, of the occupant of the lot, property, or building receiving the benefits of such use and service, so long as the same continues, and the satisfaction of the liability by any party shall be a discharge of the liability for which the payment is made.
(Ord. passed 3-19-1964)
(A) Where two or more tenants or occupants (of different rental units) of property are served by a single water meter, the water and sewer rentals and charges shall be the personal obligation, collectible by law, of the person who applies for such service and, where applicable, makes the required deposit. Each of such occupants shall be billed his or her proportionate (to the number of users and not to the quantity used) share of the water and sewer charges applicable to such property and each shall constitute a separate user and be billed accordingly, and, in any event, not less than the minimum rate herein prescribed.
(B) The computation of the water (and sewer) consumption above the amount allowed in the minimum bill to such water (and sewer) users shall be made the same as if only one customer occupied the entire property; provided, however, that upon the filing of an application for a separate water meter and upon payment of the applicable fee and deposit therefor, the city shall install a separate water meter for such applicant, in which event such applicant will be billed at the water and sewer rates applicable to the usage of water and sewer service disclosed by such separate meter.
(Ord. passed 3-19-1964)
The schedule of rates and charges prescribed in this chapter shall be revised from time to time and, whenever required, shall be increased so as to produce income and revenues from the municipal waterworks system and from the municipal sewer system, adequate to comply with such covenants and agreements as may be made by the city in connection with the revenue bond issue financing referred to herein.
(Ord. passed 3-19-1964)
In the event that the sewage, water, or other liquid wastes being discharged into the municipal sewer system from any premises shall contain unduly high concentrates of any substances which add to the operating costs of the municipal sewer system, then special rates, rentals, or charges may be established, charged, and collected as to such buildings or premises, or the owner or other interested party may be required to specially treat such sewage, water, or other liquid wastes before it is discharged into the municipal sewer system.
(Ord. passed 3-19-1964; Ord. passed 2-11-1980)
(A) (1) If a customer proves to the Mayor that he or she has a leak on his or her side of the water meter, and then proves to the Mayor that the leak has been fixed, the customer may have an adjustment. The customer is allowed one adjustment per year, and adjustment amounts will be based on the customer’s average usage dating back 12 months prior to the leak. If he or she has lived or been at the residence for less than 12 months, the usage will be the average for the previous months used.
(2) Adjustments for filling up a swimming pool can only be given to customers who have sewer services. Adjustments for swimming pool fill-ups are computed by sewer usage; therefore, customers without sewer services cannot receive such an adjustment.
(B) If the customer requests a meter check, it will be sent off and checked. If the meter is reading correct, the customer will pay for the meter check. If the meter is not reading correct, the Water and Sewer Department will pay for the meter check.
(Ord. passed 7-1-1984; Ord. 4-2016, passed 9-26-2016)
(A) The rates or charges shall be billed monthly on or about the first of each month, and all bills for such service shall be considered due and payable on the twentieth day of each month.
(B) If a bill is not paid within the ten-day period, there shall be imposed a penalty on each bill remaining unpaid, in an amount equal to 10% of the balance due shown on the face amount of the bill. Interest accumulated each month will be on the balance due.
(Ord. passed 3-19-1964; Ord. passed 7-1-1984; Ord. 5-09, passed 11-9-2009) Penalty, see § 10.99
(A) The city shall disconnect utility service in accord with the following policies.
(1) When it becomes necessary for the city to discontinue utility service to a customer for nonpayment of bills, service will be reinstated only after all bills for service then due have been paid and any deposit required has been made.
(2) It is the policy of the city to discontinue utility service to customers by reason of nonpayment of bills only after notice and a meaningful opportunity to be heard on disputed bills. The city’s form for application for utility service and all bills shall contain, in addition to the title, address, room number, and telephone number of the official in charge of billing, clearly visible and easily readable provisions to the effect:
(a) That all bills are due and payable on or before the date set forth on the bill;
(b) A late payment charge of 10% will be added if bill is not paid by the tenth day after the billing date. Delinquent notices will be listed on the next month’s statement;
(c) If the account is not paid by the twentieth day after the date of mailing of the monthly bill, service may be discontinued in accordance with the rules and regulations of the city’s utilities; and
(d) Any customer disputing the correctness of his or her bill shall have a right to a hearing, at which time he or she may be represented, in person and by counsel, or any other person of his or her choosing, and may present orally or in writing, his or her complaint and contentions to the city official in charge of utility billing. This official shall be authorized to order that the customer’s service not be discontinued and shall have the authority to make a final determination of the customer’s complaint.
(3) Requests for delays or waiver of payment will not be entertained; only questions of proper and correct billing will be considered. In the absence of payment of the bill rendered or resort to the hearing procedure provided herein, service will be discontinued at the time specified.
(B) The provisions of this section and § 51.14 are intended to, and shall, apply regardless of the availability of any initial deposit required by this chapter.
(C) A fee of $25 shall be charged for services required for re-connection after disconnection, when it has been requested by the customer.
(Ord. passed 3-19-1964; Ord. passed 10-20-1977; Ord. passed 7-1-1984; Ord. 3-1991, passed 3-11-1991; Ord. 5-09, passed 11-9-2009)
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