(A) (1) If a customer proves to the Mayor that he or she has a leak on his or her side of the water meter, and then proves to the Mayor that the leak has been fixed, the customer may have an adjustment. The customer is allowed one adjustment per year, and adjustment amounts will be based on the customer’s average usage dating back 12 months prior to the leak. If he or she has lived or been at the residence for less than 12 months, the usage will be the average for the previous months used.
(2) Adjustments for filling up a swimming pool can only be given to customers who have sewer services. Adjustments for swimming pool fill-ups are computed by sewer usage; therefore, customers without sewer services cannot receive such an adjustment.
(B) If the customer requests a meter check, it will be sent off and checked. If the meter is reading correct, the customer will pay for the meter check. If the meter is not reading correct, the Water and Sewer Department will pay for the meter check.
(Ord. passed 7-1-1984; Ord. 4-2016, passed 9-26-2016)