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(A) Written application or contract required. A written service application or a properly executed contract will be required from a prospective customer (including a contractor or a builder) before the Utility shall supply service; however, the Utility shall have the right to reject an application for any valid reason. Where unusual construction or equipment expenses will be involved in furnishing the service, the Utility may require the contract to be for an appropriate period of time specified by the Utility when the contract is executed.
(1985 Code, § 36-9-2-14(d))
(B) Modification of contract. No promises, agreements or representations by any agent of the Utility shall be binding upon the Utility unless they have been incorporated in a written contract signed and approved by an agent of the Utility authorized to sign that contract on behalf of the Utility.
(1985 Code, § 36-9-2-14(e))
(C) Assignment of contract. The benefits and obligations under any contract for the supply of water by the Utility shall begin when the Utility commences to supply water service thereunder and shall inure to and be binding upon the successors, assigns, survivors, executor or administrator, as the case may be, of the original parties thereof; provided, that no assignment thereof shall be made by the customer or by any successor, assign, survivor, executor or administrator unless the Utility's written consent to any such assignment is first obtained.
(1985 Code, § 36-9-2-14(f)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
The Utility may require from each applicant for water service a cash deposit equal to the applicant's estimated billing for a period of 90 days or as established by city ordinance against the non-payment of bills for service. However, if the applicant is an owner of real property whose credit is approved by the Utility, the Utility may waive that deposit. If the customer's bill remains unpaid for a period of five days after the date of the final bill or the date of the discontinuance of service, the amount of that bill shall be deducted from the deposit and the balance, if any, will be remitted to the depositor.
(1985 Code, § 36-9-2-14(g)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
The Utility shall not be required to make extensions under this chapter unless the customers initially to be served by that extension shall contract to use the service for a period of three years.
(1985 Code, § 36-9-2-14(aa)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
SERVICE RULES AND REGULATIONS
(A) Until a contract for water service has been executed and a meter has been installed, water shall not be turned on at any premises by any person except a Water Utility representative. Water service shall not be turned on unless there is at least one adult person present to see that all water outlets on the premises are closed in order to prevent water damage.
(B) No person except an authorized representative of the Utility, a Fire Department or the Street Department shall open, operate or remove the nozzle cap from any fire hydrant to which water is supplied by the Utility.
(C) When water is required to test plumbing before a water contract has been executed and a meter installed, a Water Utility employee shall be called to make the turn-on and turn-off. Any person except a Water Utility employee who makes such turn-on shall be deemed to have committed an ordinance violation.
(1985 Code, § 36-9-2-14(h)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
(A) All residential, industrial, and commercial bills shall be rendered monthly. If a bill is not paid on or before the due date, approximately 15 days after the bill is mailed to the customer, indicated on the bill, the customer shall be considered delinquent. Any time thereafter, prior to the payment of the past due bill, the Utility may, after serving notice, discontinue service.
(B) All water charges are incurred by the customer rather than the property. If a customer moves from premises where he or she has been supplied with water service, the customer shall be held responsible for the payment of all bills rendered for the service supplied to those premises unless and until he or she gives proper notice at the office of the Utility that service is to be discontinued at those premises.
(1985 Code, § 36-9-2-14(i)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
(A) Whenever a customer desires to have a service discontinued, he or she shall notify the Utility of that desire and of the date on which service is to be discontinued, sufficiently in advance of that date to provide a reasonable time for the Utility to obtain the final meter reading.
(B) The Utility shall not abate charges in whole or in part due to the extended service of the customer or for any other cause unless the Utility has been notified to turn off the water.
(C) The Utility shall temporarily discontinue service at the request of a customer without charge during regular working hours. After regular working hours a service charge will be applied.
(1985 Code, § 36-9-2-14(j)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
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