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The Utility shall not be required to make extensions under this chapter unless the customers initially to be served by that extension shall contract to use the service for a period of three years.
(1985 Code, § 36-9-2-14(aa)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
SERVICE RULES AND REGULATIONS
(A) Until a contract for water service has been executed and a meter has been installed, water shall not be turned on at any premises by any person except a Water Utility representative. Water service shall not be turned on unless there is at least one adult person present to see that all water outlets on the premises are closed in order to prevent water damage.
(B) No person except an authorized representative of the Utility, a Fire Department or the Street Department shall open, operate or remove the nozzle cap from any fire hydrant to which water is supplied by the Utility.
(C) When water is required to test plumbing before a water contract has been executed and a meter installed, a Water Utility employee shall be called to make the turn-on and turn-off. Any person except a Water Utility employee who makes such turn-on shall be deemed to have committed an ordinance violation.
(1985 Code, § 36-9-2-14(h)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
(A) All residential, industrial, and commercial bills shall be rendered monthly. If a bill is not paid on or before the due date, approximately 15 days after the bill is mailed to the customer, indicated on the bill, the customer shall be considered delinquent. Any time thereafter, prior to the payment of the past due bill, the Utility may, after serving notice, discontinue service.
(B) All water charges are incurred by the customer rather than the property. If a customer moves from premises where he or she has been supplied with water service, the customer shall be held responsible for the payment of all bills rendered for the service supplied to those premises unless and until he or she gives proper notice at the office of the Utility that service is to be discontinued at those premises.
(1985 Code, § 36-9-2-14(i)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
(A) Whenever a customer desires to have a service discontinued, he or she shall notify the Utility of that desire and of the date on which service is to be discontinued, sufficiently in advance of that date to provide a reasonable time for the Utility to obtain the final meter reading.
(B) The Utility shall not abate charges in whole or in part due to the extended service of the customer or for any other cause unless the Utility has been notified to turn off the water.
(C) The Utility shall temporarily discontinue service at the request of a customer without charge during regular working hours. After regular working hours a service charge will be applied.
(1985 Code, § 36-9-2-14(j)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
All customers who request water service which will require a new water main tap and service line shall be required to make a written application for service to the Utility Engineering Department. The application shall indicate the location of the premises to be served, size of service line and estimated water requirements. The Utility shall then advise the applicant of the form and character of the water supply available. Applications shall be valid for one year. Any applicant may request an extension of time.
(1985 Code, § 36-9-2-14(k)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
(A) All service pipes shall be cast iron, ductile iron or type "K" copper from the water main to the meter setting or curb stop. To provide a stable meter setting for outside residential meters, the outlet from the meter box shall be a minimum of three-quarter inch ID type "K" copper for horizontal distance of three feet. No service pipe shall be less than three-quarters of an inch ID.
(B) The Utility reserves the right to determine the placement of each service connection so that the curb stop or meter box will, as a general rule, be located between the present or proposed sidewalk and curb, or at any other location which, in the judgment of the Utility, shall provide a safer, more convenient or more satisfactory location for the curb stop or meter box.
(C) The customer at his or her own expense shall be responsible for construction of the service tap in the water main, the meter box, lid and yoke and the service line from the main to the premises served.
(D) At the customer's expense, the service connection in the water main and the service line from the water main to the property line shall be installed by a licensed bonded plumber, approved by the Utility Manager, in accordance with specifications of the Utility.
(E) The customer, at his or her own expense, shall install the meter box, lid and yoke at the property line all in accordance with specifications furnished by the Utility. The customer shall also at his or her own expense install the service line from the property line to the premises served. Type "K" copper is recommended for that use.
(F) All tap connections two inches ID and greater shall have plans and specifications submitted along with the application for approval by the Engineering Department.
(G) Service pipes, curb stop, service boxes, meter pits, stop and waste valves and other fixtures used in the installation of, repairs to or additions to service pipes shall be of a type and quality approved by the Utility. The material and supplies of any manufacturer, which are in accordance with the Utility's standards specifications, may be approved.
(H) As a general rule, water service shall not be furnished through a single service pipe to more than one property. Under unusual or exceptional conditions, the Utility may waive this rule if the circumstances require.
(I) If service has been installed prior to March 18, 1980, and is not in accordance with the provisions of this chapter, and if water is being taken through a single curb stop to supply two or more premises, each customer benefitting from that arrangement shall be responsible for the payment of his or her own water bills and other legitimate charges.
(J) Any violation of this section with respect to either or any of those premises shall be deemed an ordinance violation as to all. The Utility may enforce compliance with this chapter by shutting off the supply of water to all; however, that action shall not be taken until the customer not in violation of this chapter has been given written notice and a reasonable opportunity to attach his or her service pipe, at his or her own expense to a separately controlled curb stop.
(K) A new service pipe between the distribution main and a building shall be run in a direct line whenever it is practicable and possible without bends and at a depth of not less than four and one-half feet.
(L) No pipe having joints shall be driven. Service pipes shall not be laid in the same trench with sewers or any other conduit unless written approval has been given by the Utilities Engineering Department.
(M) New service lines shall be connected directly to a water distribution main, which is immediately adjacent to the property requesting service. If an adequate distribution main is not available immediately adjacent to the property requesting service the property owner shall petition for a water main extension in accordance with § 51.36.
(1985 Code, § 36-9-2-14(l)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
(A) The service pipe and its fixtures from the water main to and including the curb stop shall be maintained in good repair at the expense of the Utility, including replacement if necessary because of damage, corrosion, tuberculation, or other deterioration. If replacement is necessary due to increased demand by the customer, that replacement shall be at the customer's expense.
(B) The service pipe and its fixtures from the curb stop to the building served, the meter excepted, shall be maintained at the expense of the customer or owner of the property. Any leaks or other defects in the pipe or fixture shall be promptly repaired by the customer or owner. A service line or private main extended to property not adjacent to a utility water main, whether extended through public or private property, shall be maintained by the customer or owner, unless that line or main has been accepted in writing for maintenance by the Utility. If needed repairs are not made to that service line or private main within seven days of written notification by the Utility, the customer or property owner may be charged $5 per day for each day following that seven day period of grace that the water leak or other defect is allowed to continue.
(C) All meter boxes and lids shall be maintained in good repair by the owner at his or her expense. In the event that the shut-off is located inside the meter pit, the Utility shall maintain the service pipe up to the shut-off valve on the inlet side of the yoke and shall also furnish and maintain the meter. The owner shall maintain the meter yoke and service pipe leading from the outlet side of the yoke and shall be responsible for all changes in grade or location of the meter box.
(1985 Code, § 36-9-2-14(m)) (Ord. 4-1980, passed 3-18-1980; Am. Ord. 32-2006, passed 9-19-2006)
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