The customer will not, nor will customer permit others, to rearrange, disconnect, remove and attempt to repair, or otherwise interfere with any of the facilities or equipment installed by the Telecommunications Division, except upon prior written consent. The Telecommunications Division shall not be responsible for the installation, testing, operation, maintenance, repair and replacement of any customer-provided equipment required for the customer’s interconnection with or use of the services. The customer is responsible for ensuring that customer-provided equipment is compatible with the Telecommunications Division’s equipment and facilities. The Telecommunications Division will provide the customer with any required information and reasonable technical assistance to facilitate the compatibility. The responsibility of the Telecommunications Division shall be limited to the furnishing, operation and maintenance of facilities and equipment furnished by the Telecommunications Division for the service(s) outlined in the contract between the customer and the Telecommunications Division. It is understood that the Telecommunications Division may provide assistance beyond the Telecommunications Division-owned facilities as a matter of customer service, but that the Telecommunications Division is not required to do so and assumes no responsibility for other facilities or equipment. The customer is responsible for any damage to the Telecommunications Division equipment, unless it is determined to be caused by improper Telecommunications Division installation. The customer will be billed the applicable fees to cover the cost of any necessary repairs.
(Ord. 05-07, passed 5-23-2005; Ord. 08-09, passed 8-25-2008)