The following rates and charges are hereby adopted as and for the rates and charges to be used by the Telecommunications Division when charging customers for BPL service.
(a) Residential service.
(1) Installation fee. A one-time installation fee of $150. Customers may install service themselves at no charge.
(2) Modem fee. A one-time fee of $ 150, or a monthly charge of $8, will be assessed for rental and use of a power-line communications modem.
(3) Set-up fee. A one-time fee of $30 for set-up and activation of service.
(4) Monthly access fee. A monthly access fee of $29.95.
(5) Additional email accounts. A monthly fee of $5 for additional email accounts in blocks of five above the amount provided at no charge (five residential and ten commercial).
(6) Block of static IP addresses. A monthly charge of $20 for a block of eight static IP addresses (five public).
(7) Internet service call. Will consist of a trip fee of $30 and for labor at $60 per hour with a one-hour minimum for repairs to damaged Telecommunications Division equipment, or when a technician is dispatched for service and the problem is not caused by the Telecommunications Division’s equipment for facilities. Also, the Telecommunications Division, at its discretion may provide on-site service for customer-owned equipment if requested by the customer at the aforementioned rate. Upgrades to or replacement of undamaged but defective or malfunctioning Telecommunications Division-provided equipment does not involve a labor charge.
(8) Internet extra parts fee. At cost plus 15% to incorporate charges for damaged Telecommunications Division equipment or for parts that are not associated with the standard installation.
(9) Internet extra setup fee. A fee of $60 per hour with a one-hour minimum to cover a non-standard installation excluding post setting and ethernet line burying. This fee includes, but is not limited to, interior wall penetrations, attic or crawlspace setups.
(B) Basic commercial service (one MB or less).
(1) Installation fee. A one-time installation fee of $150. Customers may install service themselves at no charge.
(2) Modem fee. A one-time fee of $150, or a monthly charge of $8, will be assessed for rental and use of a power-line communications modem.
(3) Set-up fee. A one-time fee of $30 for set-up and activation of service.
(4) Monthly access fee. A monthly access fee of $69.95 for commercial customers, using one MB or less.
(5) Additional email accounts. A monthly fee of $5 for additional email accounts in blocks of five above the amount provided at no charge (five residential and ten commercial).
(6) Block of static IP addresses. A monthly charge of $20 for a block of eight static IP addresses (five public).
(7) Internet service call. Will consist of a trip fee of $30 and for labor at $60 per hour with a one hour minimum for repairs to damaged Telecommunications Division equipment, or when a technician is dispatched for service and the problem is not caused by the Telecommunications Division’s equipment for facilities. Also, the Telecommunications Division, at its discretion may provide on-site service for customer-owned equipment if requested by the customer at the aforementioned rate. Upgrades to or replacement of undamaged but defective or malfunctioning Telecommunications Division-provided equipment does not involve a labor charge.
(8) Internet extra parts fee. At cost plus 15% to incorporate charges for damaged Telecommunications Division equipment or for parts that are not associated with the standard installation.
(9) Internet extra setup fee. A fee of $60 per hour with a one-hour minimum to cover a non-standard installation excluding post setting and ethernet line burying. This fee includes, but is not limited to, interior wall penetrations, attic or crawlspace setups.
(C) Commercial point-to-point service (greater than one MB). Customers using point-to-point service must pay an installation fee at a labor rate of $120 per hour, in addition to monthly charges for equipment and bandwidth, which will vary depending on the application.
(Ord. 05-07, passed 5-23-2005; Ord. 08-09, passed 8-25-2008)