The Telecommunications Division shall use reasonable efforts to maintain the facilities and equipment that it furnishes to the customer. The Telecommunications Division will, at all times, endeavor to provide regular and uninterrupted service, but does not guarantee against variations in service characteristics or interruptions in service, occasioned by acts of God, orders of public authorities, electric outages, fires, strikes, casualty, and necessity for making repairs or replacements of the Telecommunications Division’s facilities, or any other causes not within the reasonable control of the Telecommunications Division. The Telecommunications Division will endeavor to respond promptly to the customer’s location and restore any interruption of the services as soon as practicable after the Telecommunications Division receives notice from customer of the service interruption. Access to Telecommunications Division equipment on customer’s property may be required to restore service.
(Ord. 05-07, passed 5-23-2005)