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§ 110.108  REPORTS.
   (A)   A franchisee shall prepare and furnish to the town, at the times and in the form prescribed by the Town Administrator/Town Clerk or Board of Alderpersons, the reports with respect to its operation, affairs, transactions or property as may be reasonably necessary or appropriate to the performance of any of the functions of the town in connection with this chapter.
(Prior Code, § 4.1-27)
   (B)   The following reports must be filed with the Town Administrator/Town Clerk when the specified event occurs:
      (1)   Any instrument of change in or transfer of an interest in the franchisee or its assets or franchise;
      (2)   Any change in or addition to the directors or officers of the franchisee;
      (3)   Any contract or transaction with an affiliated company, respecting the cable system, together with full particulars and a copy of any written agreement or a written summary of any verbal agreement; and
      (4)   Any changes in the franchisee’s rules and regulations governing the conduct of its business.
(Prior Code, § 4.1-28)
   (C)   The franchisee shall file with the Town Administrator/Town Clerk on a quarterly basis:
      (1)   Construction progress reports until the system is complete;
      (2)   Quarterly financial reports as required in § 110.061; and
      (3)   Complete, unaudited financial statements, including operating statements, source and application of funds and balance sheets for the quarterly accounting period then ended, within 30 days of the end of each period.
(Prior Code, § 4.1-29)
   (D)   The following reports shall be filed by the franchisee with the Town Administrator/Town Clerk annually, no later than February 1, except where otherwise provided:
      (1)   A summary of complaints received during the preceding calendar year, showing the nature of each complaint, area of the town, disposition and complaints subsequent to disposition;
      (2)   A total facilities report together with a current system map, showing the location and total miles of plant and equipment installed and/or operating at the close of the preceding calendar year;
      (3)   A map of the system;
      (4)   One copy of each type of agreement currently offered to subscribers and to users;
      (5)   A complete set of current rules and regulations of the operator, incorporating the latest amendments filed with the Town Administrator/Town Clerk;
      (6)   A complete financial audit statement, including a statement of income, to be certified by a public accountant, to be submitted no later than August 15 for the preceding fiscal year ending June 30; and
      (7)   Reports on other topics as the Board of Alderpersons may direct.
(Prior Code, § 4.1-30)  (Ord. passed 9-19-1979)
§ 110.109  FULL LEGAL COMPLIANCE.
   The franchisee shall agree to comply fully with all local ordinances, state and federal laws and rules issued by all regulatory agencies now or hereafter in existence.
(Prior Code, § 4.1-31)  (Ord. passed 9-19-1979)
RATES AND CHARGES
§ 110.120  GENERAL PROVISIONS.
   The charges made to subscribers for services by the franchisee under this chapter shall be fair and reasonable and no higher than necessary to meet all costs of the service, assuming efficient and economical management and provide a fair return on the original cost, less depreciation, of the properties devoted to the service, without regard to any subsequent sale or transfer of cost of the properties. The franchisee shall receive no consideration whatsoever from its subscribers for or in connection with its service to its subscribers other than in accordance with this section, without approval of the Board of Alderpersons. The franchisee shall not charge rates in excess of the rate schedule appearing in the franchise agreement.
(Prior Code, § 4.1-32)  (Ord. passed 9-19-1979)
§ 110.121  INITIAL RATES AND CHARGES; ADJUSTMENTS.
    Initial rates and charges shall be those rates in force in the unincorporated areas of the county at the time of adoption of this chapter, as those rates and charges shall have been fixed by the County Board of Commissioners. Thereafter, the franchisee may request rate adjustments at any time by petition to the County Board of Commissioners; provided, that the subscriber rates and charges in the town shall be the same as those rates and charges in the unincorporated areas of the county. In no event shall rates be changed without approval of the County Board of Commissioners; except, that nothing in this provision shall prohibit the reduction or waiving of charges in conjunction with promotional campaigns for the purpose of attracting subscribers.
(Prior Code, § 4.1-33)  (Ord. passed 9-19-1979)
§ 110.122  REFUNDS.
   (A)   If any subscriber terminates any monthly service during the first six months of the service, because of failure of a franchisee to render the service offered, the franchisee shall refund to the subscriber an amount equal to all charges paid by the subscriber during the period in which no service was received. If any subscriber terminates for any reason any monthly service prior to the end of a prepaid period, a pro rata portion of any prepaid subscriber service fee shall be refunded to the subscriber by the franchisee, using the number of months as the basis.
   (B)   A full refund for less than 15 days in a single month shall be the basis for periods less than one month.
(Prior Code, § 4.1-34)  (Ord. passed 9-19-1979)
§ 110.123  ADVANCE PAYMENTS; INSTALLATION AND RECONNECTION CHARGE.
   (A)   A franchisee may require subscribers to pay the installation charge in advance and to pay for each month of basic service in advance at the beginning of each month. No other advance payment or deposit of any kind shall be required by a franchisee for basic subscriber service. Other than for a converter, nothing in this division shall be construed to prohibit charges for or waiver for charges for initial installation or reconnection.
(Prior Code, § 4.1-35)
   (B)   Except as otherwise provided elsewhere in this chapter, a franchisee may make a charge to subscribers for the installation of service outlets and for the reconnection of service outlets. The rates for the connection or reconnection shall be as authorized in the rate schedule.
(Prior Code, § 4.1-36) (Ord. passed 9-19-1979)
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