§ 110.084 UNDERGROUND INSTALLATIONS.

   Should any subscriber wish to have underground service in any area normally provided service via overhead (aerial) construction, the subscriber requesting the underground service shall pay all costs attendant to underground construction plus10%, less the normal costs of the equivalent overhead installation, if the overhead service does not exist to the subscriber’s residence.

(Prior Code, § 4.1-14)  (Ord. passed 9-19-1979)

§ 110.085 UNAUTHORIZED EQUIPMENT; CONNECTION PROHIBITED.

   No equipment, cable or other apparatus shall be connected between the franchisee’s CATV system and the subscriber’s receiver, except as furnished and installed by the franchisee.

(Prior Code, § 4.1-14)  (Ord. passed 9-19-1979)

BUSINESS OPERATIONS

§ 110.100 CURRENT TECHNOLOGY REQUIRED.

   The franchisee shall upgrade its facilities, equipment and service so that its system is as advanced as the current state of production technology will allow. The franchisee shall install additional channel capacity as required to keep channel capacity in excess of demand therefor by users. At all times, the cable system shall be no less advanced than any other system of comparable size and age, excepting only systems which are experimental, pilot or demonstration. The Board of Alderpersons shall order the franchisee to comply with this section in case of specific violations, which it may investigate upon complaint or on its own motion.

(Prior Code, § 4.1-15)  (Ord. passed 9-19-1979)

§ 110.101 OFFICE HOURS; STAFFING.

   The franchisee shall maintain an office that is open during all business hours, has a publicly listed telephone number and is so operated that complaints and requests for repairs or adjustments may be received on a 24-hour basis. The franchisee shall have a resident manager and engineer and shall have office, marketing, technical and studio staffs professionally trained in the cable communications industry.

(Prior Code, § 4.1-16)  (Ord. passed 9-19-1979)