The franchisee shall maintain an office that is open during all business hours, has a publicly listed telephone number and is so operated that complaints and requests for repairs or adjustments may be received on a 24-hour basis. The franchisee shall have a resident manager and engineer and shall have office, marketing, technical and studio staffs professionally trained in the cable communications industry.
(Prior Code, § 4.1-16) (Ord. passed 9-19-1979)