Unless there are significant health, safety, or general welfare issues, a tenant must first complain to the owner or agent. Complaint forms for that purpose will be available from the Development Services Department.
1. An owner or agent shall have seven days to address the complaint. If the complaint is not remedied to the tenant’s satisfaction within seven days, the Development Services Department will schedule an inspection with the tenant and owner. If violations are found, an inspection fee shall be charged to the owner.
2. No person shall pursue an action for eviction because the occupant has reported a violation of this chapter to the Development Services Department.
3. No person shall cause any service, facility, equipment, or utility required under this chapter to be removed, shut off, or discontinued in retaliation for a complaint.