A. Emergency Interruptions: The utilities department shall make all reasonable efforts to prevent interruptions to service, but if such interruptions do occur, the utilities department shall make every reasonable effort to quickly and safely reestablish service to its customers.
B. Scheduled Interruptions: When the utilities department finds it necessary to interrupt its service, it shall, where feasible, notify all customers affected by the interruption of the approximate time and anticipated duration of the interruption. Scheduled interruptions must occur at such hours as to cause the least inconvenience to customers. (TH Ord. 132A § 9, 1991)