Once potentially fraudulent activity is detected, (a red flag is identified) an Employee must act quickly as a rapid appropriate response can protect customers and the City from damages and loss. Once potentially fraudulent activity is detected, the Employee is to gather all related documentation and write a description of the situation and present this information to the Program Coordinator who will then complete additional authentication to determine the appropriate response.
(Ord. 09-0-73. Passed 9-15-09.)