§ 114.085 CONSUMER COMPLAINT RESPONSE.
   The franchisee shall maintain an office within the county that is open during all business hours, has a publicly listed telephone number, and is so operated that complaints and requests for repairs or adjustments may be received on a 24-hour basis. The franchisee shall have a resident manager and engineer within the county and shall have office, marketing, and technical staffs professionally trained in the cable communications industry.
(Ord. passed 10-18-1982) Penalty, see § 114.999