§ 114.089 COMPLAINTS REGARDING SERVICE DEFICIENCIES.
   For recurrent complaints regarding service deficiencies other than total or partial loss of service, such as ghosting, weak audio signal, distortion, and the like, the County Manager may require the franchisee to investigate and report to him or her the causes and cures thereof, and the County Manager may also conduct his of her own investigation. Thereafter, the County Manager may order specified remedial action to be taken within reasonably feasible time limits. If such action is not taken, or is ineffective, or if within 30 days the franchisee files with the Board of Commissioners a notice of objection to the order, the Board of Commissioners may conduct a hearing and may, if the evidence warrants a finding of fault on the part of the franchisee, take appropriate action pursuant to the terms of this chapter.
(Ord. passed 10-18-1982) Penalty, see § 114.999