§ 114.090 COMPLAINT REVIEW PROCEDURES.
   (A)   A franchisee shall ensure that all subscribers, programmers, and members of the general public have recourse to a satisfactory hearing of any complaint.
   (B)   The county shall work closely with a franchisee and members of the public to establish procedures for handling and settling complaints.
   (C)   A franchisee shall present to the Board of Commissioners for its approval, no later than six months after the acceptance of the franchise, a set of rules, regulations, and procedures reasonably designed for the prompt handling and settling of complaints.
(Ord. passed 10-18-1982) Penalty, see § 114.999