(a) The method of computation of rates and service charges established for user charges in this article shall be made available to a user within ten working days or receipt of a written request for such. Any disagreement over the method used or in the computations thereof shall be resolved by the village manager or such person designated by the village manager within ten working days after notification of a formal written appeal outlining the discrepancies.
(b) Appeals taken pursuant to this section shall not limit any civil remedy available to the person requesting the appeal.