(a) The City reserves the right to regulate rates for Basic Cable, Service and any other services offered over the Cable System, to the extent permitted by federal or state law. The Grantee shall be subject to the rate regulation provisions provided for herein, and those of the Federal Communications Commission (FCC) at 47 C.F.R., Part 76.900, Subpart N. The City shall follow the rules relating to cable rate regulation promulgated by the FCC at 47 C.F.R., Part 76.900, Subpart N.
(b) The Grantee shall offer a 10% Senior Citizen Discount on basic and extended basic service to all subscribers 62 years of age or older, upon proof of age. Such discount may be added into the rate regulation calculation as a requirement of the Franchise.
(c) Nothing herein shall prohibit Grantee from offering discounts or other promotions to other subscribers.
(d) Nothing herein shall prohibit the temporary reduction or waiving of rates or charges in conjunction with valid promotional campaigns.
(e) Grantee shall offer Broadcast Basic service which will consist of, at a minimum, all local Channels, and PEG Channels, plus an electronic program Channel over-the-air broadcast guide, and will not require a converter for cable-ready TVs and VCRs for such basic service provided for the citizens of Garfield Heights. Such basic service shall be equivalent to standards of other program subscribers in Northeast Ohio provided by franchise company.
(f) Grantee shall guarantee that installations and service calls will be performed during the time period agreed upon with the Subscriber or Subscriber remuneration will be provided. Remuneration may take the form of free installation, service credit or promotional items of comparable value.