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(A) Any authorized representative from the town shall have the right to enter any building, structure or premises during normal business hours to perform any duty imposed upon him/her by this subchapter and with in accordance to of the North Carolina State Plumbing and Building Codes. Those duties may include sampling and testing of water, or inspection and observation of all piping systems connected to the public water supply. Refusal to allow these representatives to enter for these purposes will result in the disconnection of water service.
(B) Upon request, the consumer shall furnish to the water purveyor any pertinent information regarding the water supply system on such property where cross- connection and backflow are deemed possible.
(Ord. 02-03-21, passed 11-12-02)
(A) No water service connection to any private water system shall be installed or maintained by the town, unless the water supply is protected as required by this subchapter and other applicable laws. Service of water to any premises will be discontinued by the town, if a backflow assembly required by this subchapter is not installed, tested, and maintained, or if a backflow assembly has been removed, bypassed, or if an unprotected cross- connection exists on the premises, service will be restored after all such conditions or defects are corrected.
(B) No customer shall allow an unprotected cross-connection to be made or to remain involving the customer's private water system.
(C) No connection shall be made to an unapproved auxiliary water supply unless the public water supply is protected against backflow by an approved backflow assembly, appropriate to the degree of hazard.
(D) No customer shall fail to maintain in good operating condition any backflow prevention assembly which is part of the customer's private water system and is required by this subchapter.
(E) No customer shall fail to submit to the town any record which is required by this subchapter.
(Ord. 02-03-21, passed 11-12-02) Penalty, see § 51.99
(A) The purpose of this section is to require that all water flowing from the public water system into a private water system must flow through an approved backflow prevention assembly and that each backflow prevention assembly be properly located, installed, maintained and tested, so that the backflow prevention assembly is effective in protecting the public water system from any possible contamination or pollution.
(B) All backflow prevention assemblies must be installed and maintained on the customer's premises as part of the customer's private water system at or near the service connection and before the service line is connected to any other pipes except as authorized by the water purveyor.
(C) If it has been determined that a backflow prevention assembly cannot be installed at the meter service, due to Zoning or Department of Transportation Right-of-Ways, an approved backflow assembly must be installed on any branch of plumbing installed between the service meter and the service backflow assembly.
(D) Any branch of plumbing installed on the private water system that may be of a greater hazard than the supply line, (example: chemical induced irrigation or fire systems, pump systems, etc.) shall be protected with a reduced pressure zone assembly.
(E) Each backflow prevention assembly that is required by this subchapter must be installed in accordance with the provisions of this subchapter and manufacture's installation instructions. NOTE: All reduced pressure zone assemblies must be installed in a horizontal position and in a location which is not subject to flooding.
(F) Each backflow prevention assembly that is required must function properly at time of installment. Each customer will be required to test, maintain and repair each assembly required which is a part of the customer's private water system. Such test may only be conducted by a certified backflow prevention technician. Testing shall be done immediately following installation of any backflow prevention assembly and on an annual or semi-annual basis, depending the degree of hazard.
(G) If repair is found necessary on an assembly, it must be retested following any repair. A complete duplicate copy of any testing and or repair shall be sent to the town within 30 days of completion of test or repair. Each customer must maintain a complete copy of any test or repair for no less than five years. All test and repair records must be maintained on forms approved by the Backflow Administrator, his/her designee, or the town.
(H) All rubber components must be replaced every five years or as often as needed.
(I) Any customer installing a reduced pressure zone (RPZ) or double check valve assembly (DCVA) must provide the following information to the Backflow Administrator, or his/her designee, within ten days after installation:
(1) Service address where assembly is located;
(2) Owner;
(3) Description of assembly's location;
(4) Date of installation;
(5) Type of assembly;
(6) Manufacturer;
(7) Model number;
(8) Serial number; and
(9) Test results/reports.
(J) Each backflow assembly required by this subchapter must be approved by the Backflow Administrator, or his/her designee. A list of approved assemblies can be obtained through the Backflow Administrator or his/her designee. Any unapproved backflow assembly must be replaced, within a time set by the Administrator, or his/her designee, with an approved backflow assembly.
(K) If it has been determined that a customer must install a backflow prevention assembly, the Backflow Administrator, or his/her designee, will provide the customer with a letter of notification and list of approved backflow assemblies. The following time periods shall be set forth for the installation of the specified assemblies:
(1) Air gap separation: 30 days;
(2) Reduced pressure zone assembly: (3/4"- 2") 30 days;
(3) Double check valve assembly: (3/4"- 2") 30 days;
(4) Reduced pressure zone assembly: (2-1/2" and larger) 60 days;
(5) Double check valve assembly: (2-1/2" and larger) 60 days; and
(6) Other approved assemblies: 30 days.
(L) If an imminent hazard or unreasonable threat of contamination or pollution to the public water system is detected, the Backflow Administrator, or his/her designee, may require the installation of the required backflow assembly immediately or with in a shorter time period than specified in subdivision (K).
(M) If a customer does not wish for water service to be interrupted when a backflow assembly is tested, repaired or replaced, a parallel installation must be made using an approved assembly of the same size in accordance with provisions of this subchapter.
(Ord. 02-03-21, passed 11-12-02) Penalty, see § 51.99
(A) Determining degree of hazard.
(1) No service shall be completed until the Backflow Administrator, or his/her designee, has been provided information or has surveyed the private water system to determine the degree of hazard and made a determination of a backflow prevention assembly to be installed to protect the public water supply.
(2) Any customer making any modification to the private system's configuration or use of which may change the degree of hazard, shall notify the Backflow Administrator, or his/her designee, before any modification is made. If the Backflow Administrator determines that such modification requires a different backflow prevention assembly, that assembly must be installed before the modifications are made.
(B) Moderate hazard.
(1) If a private water system is subject to any moderate hazard condition in any manner, an approved double check valve assembly must be installed. The following is a list of such conditions requiring a double check valve assembly.
(2) Any industrial or commercial facilities identified as not having a high hazard, fire protection systems and lawn irrigation systems not using chemical additives will be considered a moderate hazard and require the installation of a double check valve assembly.
(C) Low hazard.
(1) All single family residential homes will be considered a low hazard and shall have a minimum of a dual check valve device installed at the meter service by the town.
(2) If no other backflow prevention assembly is specified, a double check valve assembly must be installed on all private water systems.
(D) Imminent hazard.
(1) If it has been determined a customer's private water system has an imminent hazard, such customer must install a backflow prevention assembly specified by the Backflow Administrator, his/her designee, and this subchapter. This assembly must be installed within 24 hours of notification from the Administrator, or his/her designee. If the customer fails to install the specified assembly within the allowed time limit, water service to the customer's private water system will be terminated and may be subject to specified civil penalties. In the event the Backflow Administrator, or his/her designee, is unable to notify the customer in 24 hours of determining an imminent hazard exist, the Administrator or his/her designee may terminate water service until the specified assembly is installed. These actions may be carried out under the Safe Drinking Water Act (Title XIV Section 1431) and the North Carolina State Plumbing Code (Appendix D104.2.6).
(2) Only a backflow prevention assembly offering a greater degree of protection may be installed in place of a specified assembly required by this subchapter.
(Ord. 02-03-21, passed 11-12-02) Penalty, see § 51.99
(A) In the event the customer's private water system becomes contaminated or polluted, the customer shall notify the Town Water Resources Department immediately.
(B) In the event a customer has reason to believe that a backflow situation has occurred between the customer's private water system and the public water system, the customer must notify the Water Resources Department immediately, in order that appropriate measures may be taken to isolate and remove the contamination or pollution.
(Ord. 02-03-21, passed 11-12-02) Penalty, see § 51.99
WATER SHORTAGE RESPONSE PLAN
(A) When conditions dictate, the Town Public Works and Utilities Director, upon notification by the Town Distribution and Collections Superintendent and under direction of the Town Manager, shall implement a Water Shortage Response Plan. Conditions, which may require the Plan to be enacted, are outlined in § 51.71.
(B) Contact Information.
Ayden Town Manager 252-746-7030
Public Works and Utilities Director 252-746-7081
(Ord. 05-06-22, passed 12-12-05; Am. Ord. 09-10-25, passed 6-14-10)
(A) Several parameters will require the town to begin the Response Plan. The primary parameter is when the Neuse Regional Water and Sewer Authority (NRWSA) declares a water shortage. If this occurs, the town will do so as well. When both organizations are under a declared shortage, the Public Works and Utilities Director will communicate frequently with NRWSA staff and follow their determining factors. Other factors include, but are not limited to, significant reduction in well water levels, a significant increase in the average pump run times for predetermined total flows at the wells, contaminants in the water system and/or water main breaks.
(B) If the determining factors causing the implementation of the Water Shortage Response Plan are related to well water levels or pump run times, certain tiers will be enacted in the following order:
(1) Tier I: Enacted if a 20% reduction in normal well water levels is noted or if pump run times increase 20% in order to maintain previous rates.
(2) Tier II: Enacted if a 40% reduction in normal well water levels is noted or if pump run times increase 40% in order to maintain previous rates.
(3) Tier III: Enacted if a 60% reduction in normal well water levels is noted or if pump run times increase 60% in order to maintain previous rates.
(Ord. 05-06-22, passed 12-12-05; Am. Ord. 09-10-25, passed 6-14-10)
In order to facilitate a fair and equitable Response Plan, every water use will be grouped into one of three classifications:
(A) Class I: Essential Water Uses. These uses include, but may not be limited to, water use required to/for:
(1) Sustain human life and the lives of domestic pets.
(2) Maintain minimum standards of hygiene and sanitation.
(3) Health care uses necessary for patient care and rehabilitation.
(4) Firefighting, including training and drills as approved by the Town Manager.
(B) Class II: Socially or Economically Important Water Uses. These uses include, but may not be limited, to water use required to/for:
(1) Preserve commercial vegetable gardens, fruit orchards, nursery stock and livestock maintenance.
(2) Outdoor commercial watering, public or private, using conservation measures.
(3) Establish vegetation, using minimal amounts, after construction/earth moving activities (only allowed in areas required by law or regulation).
(4) Filling and operation of municipal swimming pools and private pools that serve 25 or more residences.
(5) Operate commercial care washes, restaurants, laundromats, clubs, schools, churches, and similar commercial establishments.
(C) Class III: Non-essential Water Uses. These uses include, but may not be limited to, water use required to:
(1) Operate fountains, ornamental pools and recreational swimming pools that serve fewer than 25 residents.
(2) Non-commercially wash motor vehicles, sidewalks, and the like.
(3) Non-commercially water gardens, lawns, parks, playing fields and recreational areas.
(Ord. 05-06-22, passed 12-12-05; Am. Ord. 09-10-25, passed 6-14-10)
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