(a) A franchisee must implement remedial requirements, including prospective rate reductions and refunds, within sixty days of the date that Council issues an order mandating a remedy.
(b) Within ninety days of the date that an order mandating a remedy is issued, a franchisee must file a certification, signed by an authorized representative of the cable company, as follows:
(1) Stating whether or not the franchisee has complied fully with all provisions of Council's order;
(2) Describing in detail the precise measures taken to implement Council's order; and
(3) Showing how the refunds, including interest, were calculated and distributed.
(c) It is each franchisee's responsibility to keep books and records of account so that it can refund any amounts owed to subscribers.
(d) It is each franchisee's duty to submit as complete a filing as possible, and knowingly withholding information or making a filing that is incomplete under applicable law shall be treated as a violation of this chapter.
(e) A franchisee and any other entity that has records of revenues or expenses that are allocated to the franchisee's system must respond to requests for information from the City by deadlines established by the City. A franchisee is responsible for ensuring that such other entity responds to the City's request.
(Ord. 137-94. Passed 7-11-94.)