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(A) Shutoff of water. A penalty charge of 5% shall be assessed against those charges representing the water used and service charge if the bill is not paid when due. A shutoff notice shall be provided at the delinquency threshold set forth by resolution when the city shall disconnect the premises from the water system if the bill is not paid. The city is authorized to make such disconnection, and the water shall remain shut off until payment of the amount is made, together with any service charges or late penalty charges as designated by resolution.
(B) Deposit may be required. The Finance Department may require a customer to post a deposit prior to the commencement of water service as specified in § 6-5.12. Such deposit shall be returned to the customer, or credited upon his account at closing, or as soon thereafter as is practicable, if the customer is not delinquent.
(C) Absorption of deposit. If a customer who has made a cash deposit fails to pay a bill for metered service, the Finance Department may apply the deposit insofar as necessary to liquidate the bill and may require that the deposit be restored to its original amount.
(D) Change of residence. When a consumer has moved from one premises to another without having paid an undisputed water bill after being asked to pay the same, the Finance Department may refuse to supply such consumer at his new premises until such undisputed bill has been paid.
(E) Disputes. A dispute regarding a bill shall not justify nonpayment, underpayment or delay in payment. Disputed bills shall be paid when due. Requests for investigation of a disputed bill shall be made in writing. If a dispute is resolved in favor of the consumer, a refund or credit shall be made.
(‘66 Code, § 6-5.04) (Ord. 76-A, passed 12-17-23; Am. Ord. 405-C-S, passed 7-12-79; Am. Ord. 516-C-S, passed 3-11-82; Am. Ord. 817-C-S, passed 7-11-91; Am. Ord. 919-C-S, passed 6-11-96; Am. Ord. 2013-C-S, passed 5-12-15)
Cross-reference:
Disconnection for late payment, see § 6-4.211
Additional charges may be assessed on the water bill, and be collected in the same manner as charges for water. Such charges shall be designated by resolution, and may include, but not be limited to, charges for returned checks, collection agency fees, charges for obstructed meter and return visits, special installations, and other such charges.
('66 Code, § 6-5.05.1) (Ord. 817-C-S, passed 7-11-91)
When more than one family or consumer uses water from the same service pipe or when a tap or other fixture is so situated as to be exposed or liable to be used in common by different families or persons or for different purposes, all such families or purposes shall be entered and included in one bill, and some one person shall become responsible for the payment of the entire amount of the water bill for the proper use of such water.
('66 Code, § 6-5.06) (Ord. 76-A, passed 12-17-23)
The city shall be the exclusive authorized provider of treated water within the city limits. It shall be unlawful for any person to provide water to another person whose water has been turned off for nonpayment. This section shall not apply to multiple-family, commercial, or industrial uses served by one meter, nor shall this section apply to the commercial distribution and sale of bottled water nor to the use of wells upon the property served if the wells comply with the provisions of this code.
('66 Code, § 6-5.07.5) (Ord. 641-C-S, passed 8-7-86; Am. Ord. 817-C-S, passed 7-11-91) Penalty, see § 6-5.33
Persons desiring water service shall apply in the manner required by the Finance Department. The Department is authorized to solicit and verify such information as may reasonably be necessary to determine whether service should be provided, and whether conditions should be imposed thereon.
('66 Code, § 6-5.08) (Ord. 76-A, passed 12-17-23; Am. Ord. 817-C-S, passed 7-11-91)
All service connections designated by the City Manager shall be equipped with an automatic meter reading device (“AMRD”). The installation and use of an AMRD shall be a requirement for the continued provision of water, and for the initial connection of water service. This section shall not be effective unless an AMRD is available for installation at the subject connection.
('66 Code, § 6-5.08.5) (Ord. 805-C-S, passed 3-15-91)
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