Section
6-5.01 Rates
6-5.02 Rates and service; County Housing Authority
6-5.03 Due dates for bills
6-5.04 Delinquencies
6-5.05 Bills; allowances for nonoccupancy
6-5.05.1 Additional charges
6-5.06 Use of same service by more than one consumer
6-5.07 Use of water by others
6-5.07.5 City exclusive provider
6-5.08 Application for service
6-5.08.5 Automatic meter reading devices
6-5.09 Disconnections and reconnections
6-5.09.5 Tampering; administrative penalty
6-5.10 Waste of water
6-5.11 Metered service; establishment of credit
6-5.12 Deposits
6-5.14 Metered service; more than one customer on one connection
6-5.15 Installation of meters
6-5.16 Meter replacement
6-5.17 Meter tests
6-5.17.1 Meter re-reads
6-5.18 Installations, service connections, and fees
6-5.18.1 Contra Costa Water District; collection of facility reserve charges
6-5.19 Service connections with manufacturing and industrial plumbing
6-5.20 Use of water for building purposes
6-5.21 Maintenance of service pipes
6-5.22 Maintenance of fixtures and boilers
6-5.23 Installation of new plumbing
6-5.24 Tapping mains and altering pipes
6-5.25 Obstruction of hydrants, water meters or other water service equipment
6-5.26 Turning water off at street cocks
6-5.27 Attachment of wires to plumbing
6-5.28 [Reserved]
6-5.29 [Reserved]
6-5.30 Tampering with fire hydrants
6-5.31 Right of entry
6-5.32 Right to shut off water mains
6-5.33 Penalty
6-5.34 [Reserved]
6-5.35 Water used outside the city
6-5.36 Fire protection water service standby charges
6-5.37 Water wells
6-5.38 Unmetered service; restrictions
(A) Established. The rates charged for water service shall be as designated by resolution as adopted by the City Council from time to time.
(B) Exceptions. The rates established by resolution shall not apply to customers that enter into special contracts or agreements with the city for the provision of water.
(C) Special exemption; qualifying senior citizens.
(1) Residents of the city who qualify as set forth in this division shall be exempt from the monthly service charge for five-eighths inch by three-fourths inch and one-inch meters.
(2) The requirements for exemption shall be as follows:
(a) Sixty-two years of age or older or disabled as established by the Social Security Administration Supplemental Income Program for the aged, blind, and disabled; and
(b) 1. Household income as specified in the master fee resolution or less. HOUSEHOLD INCOME means the gross income as indicated on the State Income Tax Return. In the case of a husband and wife, it is the amount indicated on their joint return or the sum of the amounts indicated on their individual returns.
2. The household income levels may be amended from time to time by the master fee resolution.
(3) Claims for exemption shall be filed with the Finance Department between May 1 and June 30 of each year. The exemption shall apply to monthly service charges for the fiscal year between July 1 through June 30 immediately following the claim filing period. Claims shall be submitted on forms provided by the city, and all statements thereon shall be made under oath and subject to the penalties of perjury. The Finance Department may require such additional evidence as it deems necessary or appropriate in processing such claims. Any change in the qualification status of the claimant during the fiscal year of the exemption shall be immediately reported by the claimant to the Finance Department.
(4) The exemption shall be limited to service charges paid for the residence dwelling occupied by the claimant and shall apply only when the claimant contributes over 50% to the financial support of the household; and shall apply only to residents who obtained the exemption prior to April 26, 2011.
(‘66 Code, § 6-5.01) (Ord. 76-A, passed 12-17-23; Am. Ord. 766-C-S, passed 12-28-89; Am. Ord. 817-C-S, passed 7-11-91; Am. Ord. 850-C-S, passed 8-13-92; Am. Ord. 2103-C-S, passed 5-12-15)
The County Housing Authority shall furnish and install the water distribution system within a project. The city shall bill the Housing Authority directly for consumption of water as registered through the single supply meter at the rates established by resolution. Charges for various services shall also be established by resolution.
(‘66 Code, § 6-5.02) (Ord. 76-A, passed 12-17-23; Am. Ord. 164-A, passed 2-24-42; Am. Ord. 817-C-S, passed 7-11-91; Am. Ord. 2103-C-S, passed 5-12-15)
Invoices or bills for water service are due and payable upon receipt. Any such invoice or bill which is not paid within 15 days shall be delinquent.
('66 Code, § 6-5.03) (Ord. 76-A, passed 12-17-23; Am. Ord. 109-C-S, passed 2-25-70; Am. Ord. 817-C-S, passed 7-11-91) Penalty, see § 6-5.33
(A) Shutoff of water. A penalty charge of 5% shall be assessed against those charges representing the water used and service charge if the bill is not paid when due. A shutoff notice shall be provided at the delinquency threshold set forth by resolution when the city shall disconnect the premises from the water system if the bill is not paid. The city is authorized to make such disconnection, and the water shall remain shut off until payment of the amount is made, together with any service charges or late penalty charges as designated by resolution.
(B) Deposit may be required. The Finance Department may require a customer to post a deposit prior to the commencement of water service as specified in § 6-5.12. Such deposit shall be returned to the customer, or credited upon his account at closing, or as soon thereafter as is practicable, if the customer is not delinquent.
(C) Absorption of deposit. If a customer who has made a cash deposit fails to pay a bill for metered service, the Finance Department may apply the deposit insofar as necessary to liquidate the bill and may require that the deposit be restored to its original amount.
(D) Change of residence. When a consumer has moved from one premises to another without having paid an undisputed water bill after being asked to pay the same, the Finance Department may refuse to supply such consumer at his new premises until such undisputed bill has been paid.
(E) Disputes. A dispute regarding a bill shall not justify nonpayment, underpayment or delay in payment. Disputed bills shall be paid when due. Requests for investigation of a disputed bill shall be made in writing. If a dispute is resolved in favor of the consumer, a refund or credit shall be made.
(‘66 Code, § 6-5.04) (Ord. 76-A, passed 12-17-23; Am. Ord. 405-C-S, passed 7-12-79; Am. Ord. 516-C-S, passed 3-11-82; Am. Ord. 817-C-S, passed 7-11-91; Am. Ord. 919-C-S, passed 6-11-96; Am. Ord. 2013-C-S, passed 5-12-15)
Cross-reference:
Disconnection for late payment, see § 6-4.211
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