Enforcement Agency. Enforcement shall be implemented by the Board of Health, which shall:
(a) Establish a telephone number through which all complaints by residents relating to violations of this chapter may be directed or referred. A record of each complainant's name, address and telephone number shall be maintained and the existence of the facts stated in each complaint shall be verified before any action is taken;
(b) Require, while an establishment is undergoing otherwise mandated inspections, a self-certification from the owner, manager, operator or other person having control of such establishment that all requirements of this chapter have been complied with. Other departments conducting otherwise mandated inspections shall cooperate with the Board of Health in obtaining such self-certifications;
(c) For establishments found out of compliance with this chapter or receiving repeated, verified resident complaints:
(1) Provide to the proprietor or employer a copy of the provisions of this chapter and such advisory assistance to rectify future violations as may be necessary to achieve compliance with the provisions of this chapter;
(2) Follow up such investigation and advice with a written directive explaining in detail the steps required in order to achieve future compliance with the provisions of this chapter; and
(3) If the violations do not cease within thirty days, request commencement of a civil and/or criminal proceeding by the Director of Law as may be appropriate pursuant to the provisions of Section 1755.99.
(Res. 131. Passed 6-24-92.)