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§ 51.13 ACCESS TO PREMISES.
   (A)   The customer shall provide, as may be necessary, a suitable location satisfactory to the town for its metering equipment. This location shall be convenient and accessible at all reasonable times to the town's meter readers and other agents. This location shall conform with all applicable local, state or federal requirements.
   (B)   Duly authorized agents of the town shall be given access to the premises of the customer at all reasonable hours for reading or testing meters, for shutting off the flow of water, for inspecting, removing, repairing or protecting from abuse or fraud any of the property of the town installed on the premises or for any other purpose in connection with the town's service of facilities. Access shall be granted at all times for emergency purposes. Any metering equipment that is enclosed by building alterations, fencing or other structures, that restricts the town's representatives from reasonable and ready access to the meter for reading, testing and servicing shall be relocated by the owner to a space on the premises that is approved by the town prior to relocation. Should the customer restrict the town's reasonable and ready access to its metering facilities, including restrictions created by animals, the town shall give written notice and shall discontinue service 30 days thereafter if the restrictions are not eliminated.
   (C)   Each customer shall grant or convey, or shall cause to be granted or conveyed to the town a perpetual easement and right-of-way across any property owned or controlled by the consumer wherever the perpetual easement and right-of-way is necessary for the town water or sewer facilities and lines so as to be able to furnish service to the customer.
   (D)   The customer shall be liable to the town for damages to or loss of meters, connections or other town property on the customer's premises due to negligence or want of care on the part of the customer, members of the customer's household, agents or employees. The town may refuse or suspend water service on refusal of legitimate access to the property or until any damage or loss shall have been settled to the town's satisfaction.
(OC, § 5-1-13) Penalty, see § 10.99
§ 51.14 CONSUMER’S RESPONSIBILITY.
   (A)   Piping on the consumer's premises must be so arranged that the connections are conveniently located with respect to the town's lines or mains, and in compliance with applicable building and plumbing codes.
   (B)   If the customer's piping on the customer's premises is so arranged that the town is called upon to provide additional meters, each place of metering will be considered as a separate and individual account.
   (C)   Where a meter is placed on the premises of a customer, a suitable place shall be provided by the customer for placing the meter unobstructed and accessible at all times to the meter reader.
   (D)   The customer shall furnish and maintain a private cut-off valve and a check valve or other backflow prevention device at the meter on the customer's side of the meter.
   (E)   The customer's piping and apparatus shall be installed and maintained under the responsibility and at the expense of the customer or owner of the premises in a safe and efficient manner, in accordance with applicable local and state regulations, and in compliance with the rules and regulations of the N.C. Division of Health Services, especially, Rules Governing Public Water Supplies, §§ .0600 – .2200. In violation of these conditions, the town may refuse service or discontinue service without notice until the violations are remedied by the customer.
   (F)   All meters, service connections and other equipment shall be and remain the property of the town. Owners of the premises shall provide a space for the property. In the event that any accident or injury to persons or property is caused by or results from the negligence or wrongful act of the customer, his agents or employees, the cost of the necessary repairs or replacements shall be paid by the customer to the town, and any liability otherwise resulting shall be assumed by the customer.
   (G)   The amount of the loss or damage, or the cost of repairs shall be added to the customer's bill; and if not paid, service may be discontinued by the town.
(OC, § 5-1-14) (Am. Ord. passed 12-19-00) Penalty, see § 10.99
§ 51.15 TOWN’S RESPONSIBILITY AND LIABILITY.
   (A)   The town shall run a water service line from its water distribution line to the property line where the distribution line runs immediately adjacent and parallel to the property to be served and for which a water tap fee then in effect for each size of meter will be charged. The town shall run a sewer service line from its sewer collection line to the property line for which a sewer tap fee then in effect will be charged.
   (B)   The town will make every effort to install all meters and other municipal appurtenances in the public right-of-way. When physical barriers prevent installation in the right-of-way, a written easement from the owner to the town will be required.
   (C)   When two or more meters are to be installed on the same premises for different customers, the meters shall be closely grouped and each clearly designated to which customer it applies.
   (D)   The town does not assume the responsibility of inspecting the customer's piping or apparatus and will not be responsible therefor.
   (E)   The town reserves the right to refuse service unless the customer's lines or piping are installed in a manner as to prevent cross-connections or backflow.
   (F)   The town shall not be liable for damage of any kind whatsoever resulting from water or the use of water on the customer's premises, unless the damage results directly from negligence on the part of the town. The town shall not be responsible for any damage done by or resulting from any defect in the piping, fixtures or appliances on the customer's premises. The town shall not be responsible for negligence of third persons or forces beyond the control of the town resulting in any interruption of service. The town shall not be responsible for the user's piping and shall not be liable for any damages that may result to the customer from the interruption of water service.
   (G)   The town may temporarily discontinue the supply of water to the customer's premises for the purposes of making necessary repairs or adjustments to mains or supply lines. Under normal conditions, the town will make a reasonable effort to notify major water customers and those individuals requiring water for medical reasons of any anticipated interruption of service. The town reserves the right to discontinue the supply of water without notice in case of emergencies.
(OC, § 5-1-15)
§ 51.16 INTERCONNECTIONS.
   There shall be no interconnections between any water source and any customer piping connected to the town's water system. Valved tie-ins shall not be permitted. A physical separation must be maintained between the systems at all times. When an interconnection is found, water service will be terminated and not restored until the time that the town is satisfied that the interconnection has been permanently eliminated.
(OC, § 5-1-18)
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