(a) Within 30 calendar days after a complaint has been received by the Board, the Administrator shall conduct an investigation of the complaint and shall determine either that:
(1) There are reasonable grounds to believe that a violation of Chapter 552 has occurred, in which case the Administrator shall then initiate the conciliation process of Chapter 552; or
(2) There are reasonable grounds to believe that a violation of Chapter 552 has not occurred, in which case the Administrator shall then dismiss the complaint by preparing a written notice of dismissal, including the reasons therefore, and notify the parties of the dismissal, within five days, by serving a copy of the notice of dismissal by certified mail on the parties. A copy of the notice shall also be filed with the Board. The notice of dismissal shall advise the complainant of his or her right of appeal under this section. Within 14 days of receipt of the notice of dismissal, the complainant may appeal by filing a written request with the Board for a review of the complaint. By a majority vote, the Board may overrule the dismissal and refer the complaint to the Administrator for conciliation pursuant to Chapter 552.
(b) The Administrator shall complete the investigation within 100 days after receipt of the complaint, unless impracticable, in which case the Administrator shall inform, in writing, the complainant and the respondent of the reasons why the investigation cannot be completed within the time prescribed.
(Ord. 12-17. Passed 4-9-18.)