A. If a complaint is not filed or a request for investigation or extension of time for payment is not made, as specified in Section 13.12.140, or if a complaint is filed or a request is made as specified in Section 13.12.140, but the person filing the complaint or making the request fails to appear at the meeting scheduled pursuant to Section 13.12.150, the city shall have the right to discontinue water service and other utility services, subject to any limitations specified in this article.
B. If a complaint has been filed or a request has been made as specified in Section 13.12.140, and the person filing the complaint or making the request has appeared at the meeting scheduled pursuant to Section 13.12.150, and any amount determined to be due by the designated employee holding the meeting is not paid in full within thirty (30) days after the date that the designated employee's decision is mailed, the city shall have the right to discontinue water service and other utility services, subject to any limitations specified in this article. (Ord. 2011-051 § 2)