Grantees shall comply with the customer service and protection provisions of section 22-501 of the cable and video customer protection law, which provisions are incorporated by reference in this section 3-1-10-11. Subject to the preceding, a grantee may promulgate such rules, regulations, terms and conditions governing the conduct of its business as shall be reasonably necessary to enable the grantee to exercise its rights and perform its obligations under the franchise and to assure uninterrupted service to all its subscribers. However, such rules, regulations, terms and conditions shall not be in conflict with the provisions of this section 3-1-10, or applicable federal or state law or regulation. A grantee shall provide annually, without the need for a request from the village, its annual public report that includes performance data, disaggregated for the village and containing the information set forth in section 22-501(g) of the cable and video customer protection law. (Ord. 09-4-5, 4-7-2009)