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(A) The city hereby delegates to the Richmond Utilities Board the power to enforce sewer charge collections by requiring water suppliers to discontinue water service to customers whose sewer service charges are delinquent.
(Ord. 91-43, passed 10-2-91)
(B) It is the policy of the city to discontinue utility service to customers by reason of nonpayment of bills only after notice and a meaningful opportunity to be heard on disputed bills. The city's form for application for utility service and all bills shall contain, in addition to the title, address, room number, and telephone number of the official in charge of billing, clearly visible and easily readable provisions to the effect:
(1) That all bills are due and payable on or before the date set forth on the bill; and
(2) That if any bill is not paid by or before that date, a second bill will be mailed containing a cutoff notice that if the bill is not paid within ten days of the mailing of the second bill, service will be discontinued for nonpayment; and
(3) That any customer disputing the correctness of his bill shall have a right to a hearing at which time he may be represented in person and by counsel or any other person of his choosing and may present orally or in writing his complaint and contentions to the city official in charge of utility billing. This official shall be authorized to order that the customer's service not be discontinued and shall have the authority to make a final determination of the customer's complaint.
(C) Requests for delays or waiver of payment will not be entertained; only questions of proper and correct billing will be considered. In the absence of payment of the bill rendered or resort to the hearing procedure provided herein, service will be discontinued at the time specified, but in no event until the charges have been due and unpaid for at least 30 days.
(D) If payment in full is not received from a customer in accordance with the procedures set forth in division (C) above, then any duly authorized agent of the Richmond Utilities Board may give written notice to the water supplier for that customer of the unpaid balance and the water supplier shall discontinue water service to that customer.
(Ord. 91-43, passed 10-2-91)
(E) Any water supplier which wrongfully fails or refuses to discontinue water service pursuant to an order properly made to it by the Richmond Utilities Board and continues such failure or refusal for a period of 30 days after receipt of the notice shall be liable to the Water, Gas and Sewerage Works for any amount due from the sewer user involved.
(Ord. 91-43, passed 10-2-91)
The schedule of rates to be charged to customers on bills mailed after July 1, 2022 shall be as follows: Wholesale Rates. The schedule of rates to be charged wholesale purchasers who are customers of the Richmond Water, Gas and Sewage Works shall be as follows:
(A) Flat Rate $2.72272/100 Cu Ft
(B) If a wholesaler exceeds prescribed monthly allotment by 3% to 10%, wholesaler will pay Richmond Water, Gas and Sewerage Works a rate per cubic feet of 10% more than the flat rate of $2.99499 per 100 cubic feet.
(C) If a wholesaler exceeds prescribed monthly allotment by 10% or more, wholesaler will pay Richmond Water, Gas and Sewerage Works a rate per cubic feet of 30% more than the flat rate of $3.53954 per 100 cubic feet.
(D) The following monthly maximum volume limits shall be imposed on each of the water districts:
Kirksville | 7.8120 mg/mo |
Madison County Utility Dis. | 52.3668 mg/mo |
(E) The Richmond Utility Board shall establish an allocation of water for each wholesale customer using the above calculations with monthly volumes determined by an average of the most current twelve months from Richmond Water, Gas & Sewerage Works sales records.
(F) Allocation of volumes in this ordinance are effective only when included as part of a current water sale contract between the wholesaler and the Richmond Water, Gas and Sewerage Works. Otherwise allocations will remain as specified in existing contracts, or in those cases where no allocations is specified in existing contracts, the allocation will be set at current 12-month average.
(Ord. 22-19, passed 5-24-22)
WATER SHORTAGE RESPONSE
The purpose of this subchapter is to provide for the declaration of official phases of water supply shortage situations and the implementation of voluntary and mandatory water conservation measures throughout the city in the event a shortage is declared. Nothing in this subchapter shall be construed to interfere with common law riparian or statutory water rights.
(Ord. 86-39, passed 10-22-86)
For the purpose of this subchapter, the following definitions shall apply unless the context clearly indicates or requires a different meaning.
ADVISORY. That conditions exist which indicate the potential for serious water supply shortages.
ALERT. That raw water supplies (i.e., streamflow, reservoir levels or groundwater levels) are consistently below seasonal averages, and if they continue to decline, may not be adequate to meet normal needs.
ANY WATER. Any type of water, including fresh water, brackish water, wastewater, or reclaimed water.
BRACKISH WATER. Water containing more than 1,000 parts per million of dissolved salts.
CUSTOMER. Any person using water for any purpose from the city's water distribution system and for which either a regular charge is made or, in the case of bulk sales, a cash charge is made at the site of delivery.
EMERGENCY. That water supplies are below the level necessary to meet normal needs and that serious shortages exist in the area.
EXCESS USE. The usage of water by a customer in excess of the water allotment provided under the water rationing provisions of this subchapter for that customer, over any applicable period.
FRESH WATER. Water withdrawn from surface or groundwater which has not been previously used, other than brackish water.
NON-RESIDENTIAL CUSTOMER. Commercial, industrial, institutional, public and all other such users, with the exception of hospitals and health care facilities.
RATIONING. Procedures established to provide for the equitable distribution of critically-limited water supplies, in order to balance demand and limited available supplies and to assure that sufficient water is available to preserve public health and safety.
RECLAIMED WATER. Wastewater which has been treated to allow reuse.
RESIDENTIAL CUSTOMER. Any customer who receives water service for a single or multi- family dwelling unit. RESIDENTIAL CUSTOMER does not include educational or other institutions, hotels, motels, or similar commercial establishments.
SERVICE INTERRUPTION. The temporary suspension of water supply, or reduction of pressure below that required for adequate supply, to any customer, portion of a water supply, or entire system.
WASTE OF WATER. This includes, but is not limited to:
(1) Permitting water to escape down a gutter, ditch, or other surface drain; or
(2) Failure to repair a controllable leak of water due to defective plumbing.
WASTEWATER. Water which has been previously used for industrial, municipal, domestic, or other purpose, and has not been returned to the surface or groundwater source.
WATER. Water available to the city for treatment by virtue of its water rights or withdrawal permit or any treated water introduced by the city into its water distribution system, including water offered for sale.
WATER USE CLASSES. These classes shall be established as follows:
(1) Class 1: Essential Water Users.
(a) Domestic use. Water necessary to sustain human life and the lives of domestic pets, and to maintain minimum standards of hygiene and sanitation.
(b) Health care facilities. Patient care and rehabilitation.
(c) Public use.
1. Firefighting.
2. Health and public protection purposes, if specifically approved by health officials and the municipal governing body.
(2) Class 2: Socially or Economically Important Uses of Water.
(a) Domestic uses. All domestic uses other than those included in Classes 1 and 3. Home water use including kitchen, bathroom and laundry use.
(b) Outdoor non-commercial watering (public or private).
1. Agricultural irrigation for the production of food and fiber or the maintenance of livestock.
2. Watering by commercial nurseries at a minimum level necessary to maintain stock, to the extent that sources of water other than fresh water are not available or feasible to use.
3. Water use by arboretums and public gardens of national, state, or regional significance where necessary to preserve specimens, to the extent that sources of water other than fresh water are not available or feasible to use.
4. Use of fresh water at a minimum rate necessary to implement revegetation following earth moving, where such revegetation is required pursuant to an erosion and sedimentation control plan adopted pursuant to law or regulation, to the extent that sources of water other than fresh water are not available or feasible to use.
5. Watering of golf course greens.
(c) Filling and operation of swimming pools.
1. Residential pools which serve more than 25 dwelling units.
2. Pools used by health care facilities for patient care and rehabilitation.
3. Municipal pools.
(d) Washing of motor vehicles. Commercial car and truck washes, unrestricted hours of operation.
(e) Commercial laundromats. Unrestricted hours of operation.
(f) Restaurants, clubs and eating places. Unrestricted hours of operation.
(g) Air conditioning.
1. Refilling for start-up at the beginning of the cooling season.
2. Make-up of water during the cooling season.
3. Refilling specifically approved by health officials and the municipal governing body, where the system has been drained for health protection or repair purposes.
(h) Schools, churches, motels/hotels, and similar commercial establishments. Unrestricted operation.
(3) Class 3: Non-Essential Uses of Water.
(a) Ornamental purposes. Fountains, reflecting pools and artificial waterfalls.
(b) Outdoor non-commercial watering (public or private).
1. Gardens, lawns, parks, golf courses (except greens), playing fields and other recreational areas.
2. Exceptions.
a. Agricultural irrigation for the production of food and fiber or the maintenance of livestock.
b. Watering by commercial nurseries at a minimum level necessary to maintain stock, to the extent that sources of water other than fresh water are not available or feasible to use.
c. Water use by arboretums and public gardens of national, state, or regional significance where necessary to preserve specimens, to the extent that sources of water other than fresh water are not available or feasible to use.
d. Use of fresh water at a minimum rate necessary to implement revegetation following earth moving, where such revegetation is required pursuant to an erosion and sedimentation control plan adopted pursuant to law or regulation, to the extent that sources of water other than fresh water are not available or feasible to use.
(c) Filling and operation of swimming pools; exceptions.
1. Residential pools which serve more than 25 dwelling units.
2. Pools used by health care facilities for patient care and rehabilitation.
3. Municipal pools.
(d) Washing of motor vehicles.
1. Automobiles, trucks, boats and trailers.
2. Exception: commercial car and truck washes.
(e) Restaurants and the like. Serving water in restaurants, clubs, or eating places; exception. Specific request by a customer.
(f) Fire hydrants.
1. Any purpose, including use of sprinkler caps and testing fire apparatus and for Fire Department drills.
2. Exception.
a. Firefighting.
b. Health protection purposes, if specifically approved by the health officials of the municipality.
c. Certain testing and drills by the Fire Department, if in the interest of public safety and is approved by the municipal governing body.
(g) Flushing of sewers and hydrants; exceptions. As needed to ensure public health and safety, and approved by health officials and the municipal governing body.
(h) Air conditioning.
1. Refilling cooling towers after draining.
2. Exception.
a. Refilling for start-up at the beginning of the cooling season.
b. Make-up of water during the cooling season.
c. Refilling specifically approved by health officials and the municipal governing body, where the system has been drained for health protection or repair purposes.
(Ord. 86-39, passed 10-22-86)
Whenever the governing body of the city finds that a potential shortage of water supply is indicated, it shall be empowered to declare by order that a water shortage advisory exists, and that the Superintendent of the Water, Gas and Sewerage Works shall, on a daily basis, monitor the supply and demands upon that supply. In addition, the Mayor (or his/her agent) is authorized to call upon all water customers to employ voluntary water conservation measures (see § 54.19) to limit water use (especially Class 3 uses) and eliminate the waste of water. This order shall be published in the official city newspaper, and may be publicized through the general news media or any other appropriate method for making such orders public.
(Ord. 86-39, passed 10-22-86)
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