(a) The department of information technology shall be organized and administered under the direction of a director of information technology who shall be accountable to the city manager to carry out the duties of this department. The duties of the department of information technology shall be as follows:
(1) To provide leadership to the city council, city manager and directors on alignment of technology with city initiatives, policy and strategic objectives;
(2) To direct and manage interdepartmental technology governance, planning and coordination activities to accomplish specific city-wide objectives;
(3) To make presentations and prepare reports and plans;
(4) To coordinate with the city manager, directors and business managers to address problems and capitalize upon opportunities as they arise;
(5) To develop and implement organizational policies and procedures regarding appropriate usage of technology within the organization;
(6) To initiate and develop internal and external partnerships to leverage city technology investments;
(7) To develop and present funding strategies to support technology investments;
(8) To provide direct oversight and direction on mission critical city-wide technology;
(9) To negotiate and review complex proposals and contracts for purchase of information technology (IT) products and services, and to develop partnership agreements;
(10) To establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork;
(11) To serve as a member of leadership team, and addresses city-wide policy, management and strategic issues, including information security and other cyber risks;
(12) To formulate, recommend and administer policies and procedures governing the operation of the information technology (IT) department. Establish long-range goals and implementation plans for services provided by the IT department;
(13) To plan, develop and direct a comprehensive long-term strategic plan for automated systems needs for the City of Palo Alto, including centralized computer applications, personal computers, and telecommunications functions;
(14) To oversee automated systems within the city, including prioritizing requests for applications development or enhancement, hardware and software standards, equipment acquisition and replacement;
(15) To coordinate technical staff placed within individual city departments;
(16) To position the city to effectively respond to the rapidly changing technological environment;
(17) To be responsible for planning, preparing and administering the information technology department budget, including operating and capital budgets;
(18) To be responsible for the future direction of the information technology department, ensuring the coordination of the department's effort with the needs of the organization;
(19) To manage projects to include oversight of funding allocations, oversight and coordination of resources;
(20) To perform such other duties as may be required.
(Ord. 5494 § 2 (part), 2020: Ord. 5131 § 1, 2011)