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§ 51.103 BILLING.
   (A)   Property serviced by the City Water Department. Bills for the rates and charges herein established shall be sent out by the city with the water bills for property serviced by the City Water Department. Bills will be payable on the first day of the month following the reading of the water meter and are to be made payable at the office of the city.
   (B)   Residential property not serviced by the City Water Department. Bills for the rates and charges herein established for residential property outside the city limits and not serviced by the city shall be sent out at the beginning of each usage quarter. Bills will be payable upon receipt and are to be made payable to the city.
   (C)   Commercial and industrial property not serviced by the City Water Department. Bills for rates and charges herein established for commercial and industrial property outside the city limits and not serviced by the City Water Department shall be sent out at the beginning of each usage month. Bills will be payable upon receipt and are to be made payable at the office of the City Clerk.
(1999 Code, § 51.093) (Ord. 896, passed 2-5-1979)
§ 51.104 LATE PAYMENT CHARGES.
   If any charge for the services of the system shall not be paid by the fifteenth day of the month in which it shall become due and payable, a delayed payment charge of 10% of the amount of the bill shall be added thereto and collected therewith.
(1999 Code, § 51.094) (Ord. 896, passed 2-5-1979)
§ 51.105 DISCONTINUANCE OF SERVICE FOR DELINQUENT ACCOUNTS.
   (A)   Discontinuance of service for property serviced by the city. Any bills for services of the system that remain unpaid after 30 days following the rendition of the bill therefore shall be declared delinquent, and the water supply furnished by the city for the lot, parcel of land or premises affected shall be cut off and shall not be turned on except on payment in full of the delinquent charges therefor, plus the payment of a $10 service charge.
   (B)   Discontinuance of service for property not serviced by the city. Any bills for services of the system that remain unpaid after 30 days following the rendition of the bill on property not serviced by the city shall be declared delinquent, and the sanitary sewer service furnished by the city for the lot, parcel of land or premises affected shall be cut off and shall not be reconnected except on payment in full of the delinquent charges therefore, plus the payment of $50 service charge.
   (C)   (1)   It is the policy of the city to discontinue utility service to customers by reason of non-payment of bills only after notice and a meaningful opportunity to be heard on disputed bills. It is hereby provided:
         (a)   All bills are due and payable on or before the date set forth on the bill;
         (b)   If any bill is not paid by or before that date, a second bill will be mailed containing a cutoff notice that if the bill is not paid within ten days of the mailing of the second bill, service will be discontinued for non-payment; and
         (c)   Any customer disputing the correctness of his or her bill shall have a right to a hearing at which time he or she may be represented in person and by counsel or any other person of his or her choosing and may present orally or in writing his or her complaint and contentions to the city official in charge of utility billing. This official shall be authorized to order that the customer’s service not be discontinued and shall have the authority to make a final determination of the customer’s complaint.
      (2)   Requests for delays or waiver of payment will be entertained; proper documentation in the form of a signed deferred payment arrangement must be in the office prior to the disconnect date in order to avoid termination of service; questions of proper and correct billing will be considered. In the absence of payment of the bill rendered or resort to the hearing procedure provided herein, service will be discontinued at the time specified, but in no event until the charges have been due and unpaid for at least ten days after the penalty date.
      (3)   When it becomes necessary for the city to discontinue utility service to a customer for non- payment of bills, service will be reinstated only after all bills for service then due have been paid, along with a turn-on charge in the sum of $25. The service can then only be connected during the city’s normal hours of operation; otherwise, the service will be connected the following business day.
(1999 Code, § 51.095) (Ord. 896, passed 2-5-1979)
§ 51.106 LIABILITY FOR CHARGES.
   The owner of any lot, parcel of land or premises receiving any sanitary sewer service, the occupant of such premises and the user of the services shall be jointly and severally liable for the payment of services to such lot, parcel of land or premises, and all services rendered to the premises by the city are so rendered only on the condition that such owner, occupant and user shall be jointly and severally liable therefore to the city.
(1999 Code, § 51.096) (Ord. 896, passed 2-5-1979)
§ 51.107 PAYMENTS; DISPOSITION OF MONEYS COLLECTED.
   All fees paid hereunder shall be paid to the City Clerk who shall issue a receipt therefore, and the moneys so collected shall be paid into the Sewerage Revenue Fund.
(1999 Code, § 51.097) (Ord. 896, passed 2-5-1979)
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