A. The grantee shall fully cooperate in making available at reasonable times, and the village shall have the right to inspect, where reasonably necessary or desirable for the enforcement of the franchise, books, records, maps, plans and other like materials of the grantee applicable to the cable television system, at any time during normal business hours; provided, where volume and convenience necessitate, the grantee may require inspection to take place on the grantee premises.
B. The following records and/or reports are to be made available to the village upon request, but not more frequently than on a quarterly basis, unless mutually agreed upon by the grantee and the village:
1. A quarterly progress report submitted by the grantee to the village which may include major construction progress reports, service call reports and outage history;
2. Periodic preventive maintenance reports;
3. Any copies of FCC form 395-A (or successor form) or any supplemental forms related to equal opportunity or fair contracting policies;
4. Subscriber inquiry/complaint resolution data and the right to review documentation concerning these inquiries and/or complaints on an aggregate basis periodically with respect for federal subscriber privacy legislation;
5. During the rebuild of a substantial portion or all of the system in the village, periodic construction update reports including, where appropriate, the submission of as built maps. (Ord. 1021, 8-12-1998)