The public works committee shall serve as a hearing board for arbitration of differences between the superintendent and residential users on matters concerning interpretation and execution of the provisions of this chapter. Any residential user considering himself aggrieved by being required to pay the charge for sewer use, or for the resumption of sewer service after same has been shut off, shall pay such charge under protest. Such residential user shall request a hearing, in writing, then may present his claim for the consideration of the hearing board for the amount disputed. The public works committee shall submit its decision to the whole city council for approval prior to the same becoming the final decision of the city. (Ord. 1759, 12-5-1994)