(A) The schedule of electric rates and fees for each service class of electrical user shall be established by the Town Council from time to time, and on file in the Town Clerk’s Office.
(B) The town, upon request, will provide any applicant, or customer, with a copy of the rate schedules, and terms and conditions under which electricity is supplied.
(C) The town will make a good-faith effort to assign each customer to the service class that most accurately fits the customer’s type of electrical service. The town may allow the customer to assist in making this selection, but final responsibility for the selection rests exclusively with the town. The customer shall remain on the rate so selected for a period of at least 12 months, unless good cause for an earlier change is shown.
(D) An investigation will be made by the town if, and when, the customer notifies the town, in writing, of changes in the customer’s connected load, demand, operating conditions, or other factors which may affect the selection of service class, and the town will determine whether a change in class is advisable.
(E) The town cannot guarantee that the customer will be served under the most favorable applicable schedule, and no refund will be made by the town to the customer of the difference in the charge made under the original schedule designated and that which would have been made if a different schedule had been chosen and applied.
(Code 1976, § 6-2AAO) (Ord. 6-83, passed 9-19-1983)