A. Refunds. The city may order the cable operator to refund to subscribers a portion of previously paid rates under the following circumstances:
1. A portion of the previously paid rates have been determined to be in excess of the permitted tier charge or above the actual cost of equipment; or
2. The cable operator has failed to comply with a valid rate order issued by the city.
B. Fines. If the cable operator fails to comply with a rate decision or refund order, the cable operator shall be subject to a fine of five hundred dollars for each day the cable operator fails to comply. (Ord. 381 § 6, 1994)