The purpose of informal grievance procedures is to provide employees, in an atmosphere of courtesy and cooperation, an equitable solution to problems or complaints which may affect employees in the course of their employment with the city. When applicable, the informal grievance procedure allows employees to voice complaints concerning alleged improper actions of supervisors or management. The informal grievance procedure does not apply to suspensions, involuntary demotions, and terminations.
A. Step One-Meeting with Department Head.
1. The employee is required to contact his department head within five calendar days of the incident or action being grieved to discuss the same;
2. Within three working days of the completion of the meeting, the department head shall provide the employee with a written decision.
B. Step Two-Meeting with City Manager.
1. The employee may appeal the decision of the department head to the city manager in writing within three working days of the receipt of the department head's written decision.
2. The employee and one witness of his choice (if desired) and the department head shall meet with the city manager or his designee to discuss the grievance within five working days of receipt of the written request by the city manager. Within five working days of the meeting, the city manager shall advise the employee of his decision in writing. The city manager's decision shall be final. (Ord. 435 § 8.2, 2001)