(a) Customer bills are calculated and mailed on the third (3rd) business day of the month to the service location or to the mailing address currently on file with the City Utility Department. The due date for customer payment is the twenty-first (21st) day of the month, which due date appears on the customer's bill. Failure of a customer to receive a bill for utility services does not relieve the customer from responsibility for prompt payment.
(b) Bills for utility services not paid in full by the due date shall be considered delinquent and shall be subject to a late fee of zero percent (0%) of the entire bill.
(c) Customer payments must be received in house by the City of Galion Utility Department located at 115 Harding Way East or by an authorized agent or depository by 4:00 p.m., local time, on the due date, or the payment is delinquent. Postmarked dates, check dates, or items placed in the drop box after close of business on the date due will not be used as the basis for determining timely payment.
(d) Return Payment / NSF Fee for any utility payment is thirty dollars ($30.00) per occurrence. (Ord. 2020-23. Passed 4-14-20.)
(a) Applications for utility service shall be made in person at the City of Galion Utility Office at 115 Harding Way East, Galion, Ohio 44833. An applicant must provide the following information and sign an Agreement for Utility Services:
Full name of the applicant(s)
Service address where utility services are to be provided Mailing address if different than service address Telephone number(s) of applicant(s)
Social security number of applicant(s) (optional)
Proof of identification by driver's license or state-issued photo ID (copy kept on file) Proof of ownership of property, if applicable
(b) If applicant is a tenant, the following information must also be provided:
Copy of a signed lease agreement
Mailing address of the property owner
(c) Grounds for denial of an application include, but not limited to the following:
(1) The premises require specific repairs or changes, such as additional water taps and electric lines, before utility service can be safely provided.
(2) An applicant or his/her roommate owes the City on an outstanding utility bill for an account in his/her own name or for an account at a previous residence where the individual lived.
(3) The applicant provides false information or intentionally opens various accounts under different names in an attempt to trick or deceive the City to provide utility services.
(4) The property owner is not in good standing on an account at the location.
(Ord. 2020-23. Passed 4-14-20.)
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