(a) Customer bills are calculated and mailed on the third (3rd) business day of the month to the service location or to the mailing address currently on file with the City Utility Department. The due date for customer payment is the twenty-first (21st) day of the month, which due date appears on the customer's bill. Failure of a customer to receive a bill for utility services does not relieve the customer from responsibility for prompt payment.
(b) Bills for utility services not paid in full by the due date shall be considered delinquent and shall be subject to a late fee of zero percent (0%) of the entire bill.
(c) Customer payments must be received in house by the City of Galion Utility Department located at 115 Harding Way East or by an authorized agent or depository by 4:00 p.m., local time, on the due date, or the payment is delinquent. Postmarked dates, check dates, or items placed in the drop box after close of business on the date due will not be used as the basis for determining timely payment.
(d) Return Payment / NSF Fee for any utility payment is thirty dollars ($30.00) per occurrence. (Ord. 2020-23. Passed 4-14-20.)