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It shall be unlawful for any person to injure, deface or destroy any property of the town water sewer system, including the pipes, standpipes, values, boxes, fire hydrants, fountains, service boxes, service valves, service connections or any other fixtures, or in any way contaminate the town water supply.
(Ord. 79-WS, passed 11-5-1979; Ord. passed 12-8-2008) Penalty, see § 51.99
It shall be unlawful for any person, after the water has been disconnected for failure to pay the water bill, to turn on the meter or to bypass the meter or in any manner to obtain water at no cost. If the town determines the meter has been tampered with, the meter will be removed and customer will be accessed an unauthorized user's fee and/or any other fee as determined by the Public Works Director, deemed necessary to restore the meter to the original state.
(Ord. 79-WS, passed 11-5-1979; Ord. passed 12-8-2008) Penalty, see § 51.99
The town will not be liable for any damages that may result to any customer from the shutting off of the water sewer service for any cause whatever, even in cases where no motive is given, and no deduction from bills will be made in consequence thereof.
(Ord. 79-WS, passed 11-5-1979; Ord. passed 12-8-2008)
The rates for the water sewer service shall be recommended by the Public Works Director and established by the Town Council, shall be due and payable monthly and shall be collected in accordance with the provisions of this chapter. A copy of the current rates and charges shall be kept on file in the office of the Town Clerk/Manager.
(Ord. 79-WS, passed 11-5-1979; Ord. passed 12-8-2008)
(A) Each renter or leasee applying for water sewer service shall make a deposit in the amount fixed by the Town Council and is subject to change.
(B) Water and/or sewer service can be connected the same day the deposit is paid if paid before 3:00 p.m. Deposits paid after 3:00 p.m. Monday through Thursday will be connected the following day. Deposits paid on Friday after 3:00 p.m. will be scheduled for connection on the following Monday.
(Ord. 79-WS, passed 11-5-1979; Ord. passed 12-8-2008; Ord. passed 2-9-2009)
(A) Meters will be read and bills rendered monthly, but the town may vary dates or length of period covered, temporarily or permanently, if necessary or desirable.
(B) Bills for water service will be figured in accordance with the rate schedule then in effect and will be based on the amount consumed for the period covered by the meter readings.
(C) Charges for service commence when the appropriate deposit and application is rendered and the service connection is made, whether used or not.
(D) Bills for water service are due when rendered and are delinquent after the due date indicated on the bill. A penalty (in an amount fixed by the Town Council) shall be added to delinquent bills and shall be paid by the customer.
(E) Delinquent amounts will be noted on the next following bill and are due immediately. If not paid by cut-off date indicated, service will be terminated.
(1) When it becomes necessary for the town to discontinue utility service to a customer for nonpayment of bills, service will be reinstated only after delinquent amount and late fee (amount fixed by the Town Council) has been paid in full; also, when terminated service has not been reinstated in seven days of original cut-off date, the customer's account will be terminated from the system and deposit will be applied to any balance due for service. Once the account has been terminated from the system, at that point, the customer will have to pay a new deposit and any outstanding balance due to get service reinstated. It is the policy of the town to discontinue utility service by reason of nonpayment of bills, following provision that:
(a) All bills are due and payable on or before the date set forth on the bill;
(b) If any bill is not paid by or before original due date, the delinquent balance will be indicated on the following bill, as well as, the cut-off date for the unpaid past due balance; and
(c) Accounts that appear on the prepared cut-off listing after 1:00 p.m. on the cut-off date will be assessed a late/nonpayment fee in an amount fixed by the Town Council and are subject to change.
(2) Request for delays or waiver will not be entertained; only questions of proper and correct billing will be considered. In the absence of the bill rendered, service will be discontinued at the time specified.
(3) When water service is interrupted due to nonpayment, the following procedure will apply to have service reconnected:
(a) Customers must pay any delinquent amount owed and the late/nonpayment fee (at the amount of the current rate charged).
(b) Payments will be received for reconnects until 5:00 p.m. and the service reconnection will be done for those making appropriate payment until 5:00 p.m.
(c) If a member of the Town Board contacts an employee after hours to implement a reconnect, the after hours charge (current rate set by the Town Board) will apply.
(d) Payment for the after hour reconnection (additional charges applied) must be in the drop box by 8:00 a.m. the next morning after the after-hour reconnect occurred or water/sewer service will be disconnected again. If disconnection occurs again, another nonpayment fee will be added to the total due and no reconnection will occur until all fees and delinquent payments have been paid in full.
(F) Failure to receive bills mailed shall not prevent the bills from becoming delinquent nor relieve the customer from payment.
(Ord. 79-WS, passed 11-5-1979; Ord. passed 12-8-2008; Ord. passed 2-9-2009; Ord. passed 2-11-2019; Ord. passed 4-8-2019)
(A) When water service is discontinued and all bills are paid, including any penalties that may be due, the deposit or potion thereof will be refunded.
(B) Upon discontinuance of service for nonpayment of bills, the deposit will be applied toward the settlement of the account. Any remaining balance of the deposit will be refunded to the customer. If the deposit is not sufficient to cover the amount due, the town may proceed to collect the balance owed by customer in any way provided by the law for collection of debts.
(C) Service discontinued for nonpayment of bills can be restored by following statements in § 51.20.
(D) The town reserves the right to discontinue water service without notice for any one or more of the following additional reasons:
(1) To prevent fraud or abuse;
(2) Customer's willful disregard of the town's rules and regulations;
(3) Emergency repairs;
(4) Insufficiency of supply due to circumstances beyond the town's control;
(5) Legal process;
(6) Direction of public authorities; and
(7) Strike, riot, fire, flood, accident or any other unforeseen natural or human-made catastrophe as determined by the Town Council and/or designee.
(E) The town may, in addition to prosecution by law, permanently refuse service to any customer or his or her agent who tampers with a meter or other measuring device.
(Ord. 79-WS, passed 11-5-1979; Ord. passed 12-8-2008)
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