(A) An alarm user shall:
(1) Obtain an alarm permit from the City of Eureka;
(2) Maintain the alarm site and the alarm system in a manner that will minimize or eliminate false alarms;
(3) Ensure that a responsible party is available, at all times, to verify that an alarm signal is valid;
(4) Ensure that a responsible party responds to the alarm system's location within 30 minutes when requested by Police or Fire in order to:
(a) Deactivate an alarm system;
(b) Provide access to the alarm site; and/or
(c) Provide alternative security for the alarm site.
(5) Not activate an alarm system for any reason other than an occurrence of an event that the alarm system was intended to report.
(B) An alarm user shall adjust the mechanism or cause the mechanism to be adjusted so that an alarm signal audible on the exterior of an alarm site will sound for no longer than ten minutes after being activated. An alarm user shall have a licensed alarm installation company inspect the alarm system after two false alarms in a 12-month period. The Alarm Administrator may waive a required inspection if it determines that a false alarm(s) could not have been related to a defect or malfunction in the alarm system or malfunction in the alarm system. After three false alarms within a 12-month fiscal-year period, the alarm user must have a licensed alarm installation company modify the alarm system to be more false-alarm resistant or provide additional user training as appropriate. The alarm user shall also be subject to penalties for such false alarms.
(C) An alarm user/alarm system shall not use automatic voice dialers.
(D) An alarm user shall maintain at each alarm site a set of written operating instructions for each alarm system.
(E) The Police Chief may require an alarm user to remove or modify a hold-up alarm that is single action, non-recessed button, if two false hold-up alarms have occurred.
(Ord. 921-C.S., passed 9-7-21)